Cross Border Talents

Spanish-Speaking Customer Service Specialist – Email and Chat Only

Cross Border Talents

full-time

Posted on:

Origin:  • 🇵🇹 Portugal

Visit company website
✨ AI Apply
Manual Apply

Job Level

Mid-LevelSenior

About the role

  • Provide customer support through email and chat in Spanish and English
  • Resolve inquiries, offer clear guidance, and follow company protocols
  • Document interactions accurately using internal tools
  • Work with a diverse, international team in a tech-focused environment
  • Support channels: Email & Chat only (no phone calls)
  • Work rotating shifts (including possible nights)

Requirements

  • Portuguese native or fluent speaker living near Porto
  • Customer service experience (email/chat support preferred)
  • Intermediate Spanish (B2-C1)
  • Intermediate English (B2)
  • Available immediately and flexible to work rotating shifts including nights
  • Detail-oriented, responsible, and motivated