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IT Support

• Provide first-line support for staff by identifying, troubleshooting, and resolving hardware, software, and network issues.
• Communicate with users to understand and document technical problems, both in person and electronically.
• Research and implement solutions using technical resources and documentation.
• Guide and train users on new technologies, systems, and best practices.
• Support day-to-day business systems, user account management (including Office 365), and device provisioning (MacOS, Windows, phones).
• Manage phone and mobile device setup, and maintain up-to-date inventory records.
• Document common issues and solutions to contribute to a knowledge base.
• Assist with IT security policy compliance and ongoing improvement of IT processes.
• Collaborate with colleagues to improve internal systems and workflows.

Help Desk Technician

Growth Marketing

• Plan, execute, and optimize paid user acquisition campaigns across platforms including Meta, TikTok, Google Ads, Apple Search Ads, programmatic, and native channels
• Analyze campaign performance and optimize toward key growth metrics such as CAC, CPI, ROAS, LTV, and conversion rates
• Manage relationships with external digital marketing agencies and creative partners
• Develop and execute testing strategies, including A/B testing across ads, creatives, landing pages, and app store listings
• Own and improve App Store Optimization (ASO) performance across Apple App Store and Google Play
• Identify and scale new user acquisition opportunities and marketing channels
• Monitor competitors and industry trends to identify new growth opportunities
• Collaborate with product, lifecycle, and brand teams to improve conversion across the user acquisition funnel

User Acquisition Specialist

Full-stack Engineer

• Own the full lifecycle of mobile feature development in Flutter from concept to polished release across both Android and iOS.
• Write elegant, high-performance Dart code that’s clean, scalable, and built to last.
• Partner closely with backend engineers to craft smooth, reliable integrations with RESTful APIs and internal services.
• Shape the technical direction of the app by contributing to architecture decisions, best practices, and continuous improvement.
• Level up the team by participating in thoughtful code reviews and supporting the growth of junior developers.
• Collaborate across Product, Design, and QA to deliver intuitive, performant features that delight our users.
• Support releases end to end, including testing, deployment, and monitoring in both app stores.

Help Desk Technician

User Acquisition Specialist

Senior Software Engineer