Crocs, Inc.

Sales

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Sales Associate

Manager

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Assistant Store Manager

Program Manager

• Collaborate with leadership to define and prioritize strategic projects
• Translate high-level objectives into actionable plans with clear achievements and important metrics
• Act as the coordinator to facilitate and drive the strategic plan
• Drive Crocs Brand Quarterly Business reviews (QBR) including template creation and development of scorecards that ladder back to Crocs strategy and brand goals
• Proactively identify and bring up risks and issues to supporting brand goals
• Support the development and management of Crocs Brand offsites
• Lead all aspects of portfolio management, prioritization, and risk mitigation for key initiatives
• Deliver consistent, transparent reporting and communication across all projects
• Prioritize and manage a “critical few” initiatives, ensuring resources are focused on the highest-impact work
• Prepare executive-level presentations, dashboards, and status updates
• Demonstrate strong written and oral presentation skills, with proficiency in PowerPoint
• Facilitate leadership meetings, ensuring clear agendas, decisions, and follow-ups
• Liaise with global teams to ensure smooth execution of Town Hall and All Hands meetings
• Partner with the Crocs Brand President’s executive admin to anticipate needs for key meetings and achievements
• In partnership with SVP, MPIM and Crocs Brand President, manage agenda and content for Board meetings, including reviewing and editing board-level presentations
• Work with Finance to ensure control of SLT T&E budgets, providing oversight and budget management
• Act as a liaison between departments to resolve blockers and accelerate delivery
• Foster collaboration, accountability, and a culture of continuous improvement across team
• Identify process improvement opportunities and implement best practices
• Monitor KPIs and drive continuous improvement in execution

Manager, Brand Program Management

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
• Work closely with Store Management to achieve and exceed personal performance objectives
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
• Adhere to all Crocs policies, including Asset Protection procedures

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Team Lead, Sales

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Assist with daily retail operations, including consumer service, POS system management, stock room management
• Oversee store-wide operations, in partnership with Store Manager
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Model best practices and partner with Store Management to drive sales performance

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

• Drive sell-in execution and seasonal business planning for key wholesale accounts, primarily ABC Mart
• Manage sell-through performance, inventory levels, and OTB planning to support healthy stock flow
• Communicate closely with buyers to align on assortment, volume, and seasonal priorities
• Maintain strong account relationships through regular business reviews and ongoing collaboration
• Track weekly sales performance, inventory status, and key commercial metrics to identify risks and opportunities
• Support incremental growth initiatives through data-driven analysis and cross-functional alignment with Merch, VM, and Marketing teams

Wholesale Manager – Multi-Brand

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance

Assistant Store Manager, Sales

• Deliver outstanding service to our consumers using our V.I.B.E.S service model
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas and concerns
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow up on daily activities within the building
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborates with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Retail Team Lead, Sales

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success