Crocs, Inc.

Assistant Store Manager

Crocs, Inc.

full-time

Posted on:

Location Type: Office

Location: Wembley • United Kingdom

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About the role

  • Deliver outstanding service to our consumers using our C.H.A.R.M. service model
  • Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
  • Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
  • Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
  • Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
  • Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
  • Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
  • Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

  • 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
  • Proven leadership skills, with a drive to challenge, empower, and achieve team results
  • Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
  • Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
  • A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
  • A proactive approach to completing tasks efficiently and with attention to detail.
  • Proficiency in MS Office and different POS systems
  • A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
Benefits
  • Onsite work environment
  • Employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail experiencestore leadershipconsumer serviceproduct knowledgestock room managementinventory controlPOS system managementpricing processesmarkdown processesloyalty program promotion
Soft Skills
leadership skillscommunication skillsteam collaborationflexibilityattention to detailproactive approachpassion for retailcustomer engagementrelationship buildingproblem-solving