Crocs, Inc.

HR Operations Excellence Manager

Crocs, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado, Massachusetts

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Salary

💰 $100,000 - $115,000 per year

Job Level

Mid-LevelSenior

Tech Stack

PMPServiceNow

About the role

  • Lead and execute strategic HR initiatives to enhance operational efficiency, compliance, and employee experience
  • Co-Lead and execute cross-functional HR operations projects, ensuring alignment with global HR strategy and business objectives
  • Partner with HR Shared Services teams to streamline processes and implement scalable solutions
  • Manage project timelines, deliverables, and stakeholder communications across multiple regions and time zones
  • Support system implementations and enhancements (e.g., SAP SuccessFactors, ServiceNow) by gathering requirements, testing, and training
  • Collaborate with internal stakeholders to ensure data integrity, reporting accuracy, and adherence to global standards
  • Monitor project KPIs and provide regular updates to leadership on progress, risks, and mitigation strategies
  • Contribute to change management efforts, including documentation, training, and communication plans.

Requirements

  • 3+ years of experience in HR operations or project management within a global organization
  • Proven ability to manage multiple projects simultaneously with a high degree of autonomy
  • Excellent communication and stakeholder management skills across global teams
  • Analytical mindset with experience in process mapping, root cause analysis, and continuous improvement
  • Demonstrates a strong passion for data analytics with hands-on experience in Excel, Power BI, and other reporting platforms
  • Proficiency in Microsoft Office Suite
  • Experience with project management tools is a plus and/or project management certifications such as PMP, Lean Six, etc.