Cro Metrics

VP, Client Strategy

Cro Metrics

full-time

Posted on:

Location Type: Remote

Location: Alaska • California • United States

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Job Level

Lead

About the role

  • Lead the Integrated Growth Strategy team and own client success across a portfolio.
  • Build and develop a high-performing team and set operating standards.
  • Drive adoption of AI workflows that improve speed, quality, and consistency across delivery.
  • Own client health across a portfolio: proactively surface risk, drive mitigations, and prevent delivery breakdowns.
  • Strengthen senior stakeholder relationships through clear outcomes and communication.
  • Drive renewals and expansions by translating results into a confident growth plan and roadmap.
  • Scale a repeatable integrated capability, including AI workflow adoption.
  • Build the operating system for Integrated Growth Strategy.
  • Improve speed, quality, and consistency while maintaining strategic rigor.
  • Make quick decisions and communicate them clearly in a remote environment.
  • Run a disciplined operating cadence to create momentum and eliminate ambiguity.

Requirements

  • Deep experience leading and growing an integrated client portfolios with senior stakeholders (e.g., VP, SVP, C-suite) across the digital landscape preferably in an agency
  • Demonstrated success scaling an integrated capability
  • Strong people leader: hiring, team development, performance management, and culture building in remote environments.
  • Operational fluency: staffing models, margin management, prioritization, governance, and delivery excellence.
  • Ability to drive AI workflow adoption in a team environment (practical, operational, and measurable).
  • Strong written communication and decisive leadership.
  • Willingness to travel up to 25%.
Benefits
  • 25% travel
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI workflowsclient portfolio managementperformance managementoperational fluencystaffing modelsmargin managementgovernancedelivery excellenceteam developmentscaling integrated capabilities
Soft Skills
leadershipcommunicationdecision makingrelationship buildingteam buildingremote team managementrisk managementstrategic thinkingproblem solvingadaptability