CRIO

QA Engineer

• Develop, maintain, and execute detailed test plans, test cases, and test scenarios with a strong focus on manual validation of complex features and workflows
• Perform thorough manual testing, including functional, integration, and end-to-end validation across all stages of the SDLC (Dev, QA, UAT, Production)
• Conduct in-depth exploratory testing to uncover edge cases, usability issues, and gaps not covered by predefined test cases
• Own and execute manual regression test suites to ensure stability of existing functionality, with a focus on high-risk and business-critical areas
• Possess knowledge to navigate data and backend processes using SQL queries, ensuring accurate data flow and system behavior
• Perform manual API testing using tools such as Postman to validate request/response structures, error handling, and data consistency
• Identify, document, and track defects with clear, detailed reproduction steps, severity/priority assessments, and expected vs. actual outcomes
• Collaborate with developers to drive timely resolution
• Work closely with Product, Engineering, and other stakeholders to clarify requirements, refine acceptance criteria, and ensure test coverage aligns with business needs
• Support release activities by executing pre-release, and post-deployment validation testing to ensure production readiness
• Identify opportunities to enhance manual testing practices, test coverage, and QA processes
• Contribute to documentation and mentor junior QA team members on testing techniques and best practices
• Ensure all testing activities and documentation align with regulatory requirements, including data integrity, audit trails, and validation standards in clinical research software

Software QA Engineer II

Business Development Rep

• Identify and qualify potential leads, outbound and inbound, by phone, email, social media messaging, and other media as they are made available
• Manage a sales pipeline, including qualification, pricing, contract negotiation, forecasting, and closing opportunities, won and lost
• Meet or exceed monthly and quarterly targets for capabilities demonstrations, proposals sent, and won new business
• Become a Subject Matter Expert understanding our products, the impact of our service on our customers’ business, and insights that will make our customers more successful in their business
• Develop and maintain relationships with prospects, key clients, and stakeholders, including clinical research sites and academic institutions
• Utilize CRM software to track and manage sales activities and document customer interactions
• Stay up to date with industry trends, market conditions, and competitors’ offerings to effectively position our products and services
• Continuously develop sales skills and product knowledge through training, workshops, and self-learning to enhance sales performance
• Collaborate with cross-functional teams, including marketing, product management, and engineering, to ensure that customer needs are met or exceeded
• Develop and execute sales strategies and plans to drive customer satisfaction

Business Development Manager

• Identify and qualify potential leads
• Conduct preliminary research to understand a prospective customer
• Effectively communicate product value to prospects
• Actively follow up with prospects to nurture relationships
• Meet or exceed monthly and quarterly targets
• Collaborate with the sales team to develop and execute sales campaigns
• Utilize CRM software to track and manage sales activities
• Stay up to date with industry trends
• Continuously develop sales skills and product knowledge

Business Development Representative

Product Manager

• Work with engineering to visualize and deliver solutions that fulfill the product vision and encompass requirements.
• Develop, adapt, and facilitate the scrum framework throughout the product lifecycle, managing the backlog and leading release plans.
• Actively engage with other product owners and scrum masters to develop comprehensive product development strategies.
• Prioritize and manage the backlog of user stories and defects, ensuring meaningful, realistic, and attainable work for development teams.
• Plan, coordinate, and document development activities for large-scale, high-visibility projects, adapting to varying scopes.
• Facilitate communication of sprints, releases, issues, and relevant information to stakeholders.
• Evaluate activities for maximum business value and make strategic decisions during sprint planning.
• Develop and maintain positive relationships with steering committees, sponsors, customers, functional managers, and project teams.
• Empower scrum teams with clear goals, driving sustainable maximum velocity and addressing concerns during sprints.
• Collaborate with development teams to commit backlog items to sprints and participate in post-live retrospectives to identify improvement areas.
• Champion the value of product releases at the team level and ensure stakeholder alignment on objectives, scope, and deliverables.

Software QA Engineer II

Business Development Manager

Business Development Representative

Product Owner