Customer Experience Ops Intern
Cribl
internship
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
Visit company websiteExplore more
Salary
💰 $25 - $30 per hour
Job Level
About the role
- Acquire foundational system administration expertise with Gainsight as Cribl’s Customer Success platform
- Learn Customer Experience Programs and Operations at a fast paced technology company
- Gain hands-on learning and experience with program and project management
- Contribute to customer program operations and be exposed to related opportunities within Cribl
- Establish a foundation for a career in Customer Operations at Cribl and beyond
- With coaching and guidance, you are able to independently own a program management and operate a workstream within CX Operations or related functions with accuracy, accountability and timeliness.
Requirements
- A BA or BS degree from an accredited college or university (graduating 2026), ideally in technology, data science, or a related field with Computer Science
- Strong communication skills and a customer-first mindset—you’re comfortable engaging with others and keeping things organized
- Prior internship or campus experience in tech, operations, customer support, or program coordination preferred but not required
- Proven time management skills; you’ve juggled deadlines, group projects, or leadership roles
- Eager to learn, take feedback, and grow in a fast-paced environment
- Quick learner with solid problem-solving instincts and attention to detail
- Comfortable using tools like Google Workspace, and other communication tools such as Zoom, Slack, etc.
- Located in the San Francisco Bay Area and is able to commute to Cribl’s SF HQ office once per week
- Demonstrated ability and aptitude to quickly learn the job requirements, adapt to changes, function well in a team environment, able to collaborate cross functionally, and meaningfully contribute to operational success
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability
- Life insurance
- Paid holidays
- Paid time off
- Fertility treatment benefit
- 401(k)
- Equity
- Discretionary company-wide bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementcustomer operationsdata sciencecomputer science
Soft Skills
communication skillscustomer-first mindsettime managementproblem-solvingattention to detaileager to learnability to adaptteam collaborationorganizational skills