3+ years in manufacturing customer service or order processing
Experience with QuickBooks or ERP systems
Experience handling international shipments preferred
Excellent written English
Required Traits
Extremely detail-oriented
Proactive follow-up mentality
Organized and process-driven
Comfortable working in fast-paced industrial environment
High accountability
**Preferred Candidate:**
Has prior experience in sales and customer support, or customer assistance at music festivals or large events
Thrives in dynamic, fast-paced environments with high message or customer interaction volumes**
**Minimum Technical and Work Environment Requirements:**
**Internet Connection:**
Primary internet connection with a minimum speed of **15 Mbps**.
Backup internet connection with at least **10 Mbps**.
Backup connection must be capable of supporting work during a power outage.
**Primary Device:**
Desktop or laptop equipped with at least:
**Intel Core i5 (8th generation or newer)**, **Intel Core i3 (10th generation or newer)**, **AMD Ryzen 5**, or an equivalent processor.
A minimum of **8 GB RAM**.
**Backup Device:**
Must meet or exceed the performance of an **Intel Core i3** processor.
Must be functional during power interruptions.
**Peripherals and Workspace:**
A functioning **webcam**.
A **noise-canceling USB headset**.
A **quiet, dedicated home office space**.
A **smartphone** for communication and verification purposes.

Benefits

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

QuickBooksERP systemsexport documentationorder processingshipping documentspacking listscustomer order entryreport preparationinternational shipmentsdata entry

Soft Skills

detail-orientedproactiveorganizedprocess-drivenhigh accountabilityexcellent written communicationability to thrive in fast-paced environmentscustomer interactionfollow-up mentalityadaptability