Creditstar Group AS

Customer Success Manager

• Managing and maintaining existing customer relations and replying to all income and outcoming enquiries via email, chat and phone.
• Including but not limited to reviewing applications, making lending decisions, verifying customer information, and ensuring information accuracy as well as compliance with relevant regulations.
• Offering additional support for the Debt Collection Team on busy collection days.
• Working with Compliance to ensure that all legal and regulatory requirements are met whilst achieving the set targets.
• Covering for direct team members during their time off.
• Document administration and creating reports for management
• Keeping sensitive information and financial records private and confidential
• Staying up to date with company rules and policies
• Willing to work with and learn from management to properly apply company policy to customer solutions
• Regular meetings with team lead and management to give feedback to help improve customer service culture, response time and tools to improve staff experience

Customer Success Specialist

Data Engineer

• Help to shape Creditstar’s data engineering strategy and guide the design, architecture, and implementation of scalable data solutions.
• Support a team of data engineers and collaborate closely with data scientists, analysts, and business stakeholders.
• Ensure data infrastructure supports advanced analytics, machine learning, and real-time decision-making.
• Set standards, drive innovation, and ensure delivery of high-quality, reliable, and future-proof data systems.

Senior Data Engineer

Engineering Manager

• Lead and empower cross-functional engineering teams of more than 10 professionals, fostering ownership, collaboration, and continuous improvement.
• Partner closely with the Product Manager to design, build, and launch new features and services tailored to diverse European markets.
• Collaborate with internal and external partners and stakeholders to deliver reliable and scalable solutions that support business growth.
• Coordinate and oversee architectural work and coordinate with other managers, teams, and external partners.
• Ensure alignment of technical execution with product vision, business goals, and regulatory requirements across multiple countries.
• Act as a key communicator and facilitator between teams, ensuring clarity, prioritization, and timely delivery.
• Lead the hiring process and professional development plans of your team.
• Build the technical strategy in collaboration with the CTO and Product Engineering Managers.