Creditstar Group AS

Controller

• Ownership of the monthly, quarterly, and annual closing process.
• Preparation and review of balance sheet reconciliations.
• Preparation of financial reporting and supporting analyses.
• Tax calculations, income tax reporting and liaison with external advisors.
• Monitoring and validation of accounting system outputs and interfaces.
• Investigation and resolution of accounting, reporting and system-related issues.
• Supporting implementations of new systems, processes and reporting solutions.
• Assisting in the development of accounting policies, controls and documentation.
• Supporting audits and interactions with external stakeholders and outsourcing partners.
• Participating in the establishment of scalable finance processes and operating models.
• Contributing to projects relating to regulatory reporting, data quality and finance transformation.

Financial Controller

Customer Success Manager

• Manage and maintain existing customer relations and replying to all income and outcoming enquiries via email, chat and phone.
• Review applications, make lending decisions, verify customer information, and ensure compliance with regulations.
• Offer additional support for the Debt Collection Team on busy collection days.
• Work with Compliance to ensure legal and regulatory requirements are met.
• Document administration and creating reports for management
• Keep sensitive information and financial records private and confidential

Danish-Speaking Customer Success Specialist

• Support Monefit Card customers across chat, email, and other support channels
• Help users understand how the card works, including payments, limits, billing, and account setup
• Handle customer questions with clarity, empathy, and confidence
• Spot recurring issues and share feedback with product and operations teams
• Help improve internal processes, support scripts, FAQs, and customer journeys
• Represent the voice of the customer during the launch of a major new fintech product
• Work closely with a growing team across customer success, product, compliance and operations

Financial Controller

Danish-Speaking Customer Success Specialist

Customer Success Associate