Creative Co-Op, Inc.

Human Resources Generalist

Creative Co-Op, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Memphis • Tennessee • United States

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About the role

  • Support full-cycle recruitment process: Maintain and update job descriptions, coordinate job postings, partner with hiring managers and external recruiters, schedule and coordinate interviews, prepare and issue offer letters, manage pre-employment screenings, coordinate onboarding and new hire orientation processes
  • Maintain accurate and up-to-date employee records in HRIS (BambooHR and Paychex)
  • Administer E-Verify and manage I-9 compliance, including periodic internal audits, ensure compliance with federal, state, and local employment laws
  • Assist with benefits administration: New hire enrollments and life event changes, Open Enrollment coordination and communication, payroll deduction setup and verification
  • Administer and track employee leaves of absence, including Family and Medical Leave Act (FMLA)
  • Administer Workers’ Compensation claims and maintain accurate records
  • Assist in maintaining and updating the employee handbook and HR policies
  • Support performance review processes and tracking
  • Assist with HRIS system updates, reporting, and process improvements

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or related field preferred
  • 2–4 years of HR Generalist or related experience
  • Experience supporting multiple HR functions
  • Experience with HRIS systems (BambooHR and Paychex preferred)
  • Strong interpersonal and communication skills
  • High level of integrity and confidentiality
  • Sound judgment and problem-solving ability
  • Strong organizational and time management skills
  • Ability to manage multiple priorities and meet deadlines
  • Detail-oriented with strong data accuracy
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Benefits
  • New hire enrollments and life event changes
  • Open Enrollment coordination and communication
  • Payroll deduction setup and verification
  • Benefits invoice auditing and reconciliation
  • Provide employees and candidates with benefit information and support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR GeneralistE-VerifyI-9 complianceFMLAWorkers’ Compensationbenefits administrationdata accuracyprocess improvementsjob descriptionsemployee records management
Soft Skills
interpersonal skillscommunication skillsintegrityconfidentialityjudgmentproblem-solvingorganizational skillstime managementdetail-orientedability to manage multiple priorities
Certifications
Bachelor’s degree in Human ResourcesBachelor’s degree in Business Administration