Creative Artists Agency

Account Director, Hospitality – Brand Consulting

Creative Artists Agency

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • New York • United States

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Salary

💰 $115,000 - $165,000 per year

Job Level

Lead

About the role

  • Lead day-to-day management of Olympics hospitality programs, serving as a primary client and property contact and owning project plans, timelines, and asset tracking
  • Plan and execute hospitality programs end-to-end, partnering with internal teams, clients, and external agencies
  • Provide proactive recommendations and POVs tied to client business and brand objectives, influencing decision-making
  • Manage multiple workstreams or full programs, including budgets and internal processes (Legal, Finance, Procurement)
  • Develop and deliver clear, compelling communications and presentations for internal and external stakeholders
  • Continually improve the end-to-end client experience, ensuring that all attendee touch points across the entire event life cycle are delivered with the highest level of quality and consistency
  • Interact with senior-level, C-suite executives with the goal of helping the client retain, deepen relationships, and show appreciation for their existing clients
  • Ensure efficiencies are established & followed for all pre-planning, management, and implementation for events including vendor vetting and selection, contract review and negotiation and requisite event activation plans and supporting communication documents (i.e., Project Plans, Event Overviews, Event Guides, Recaps, etc.)
  • A moderate amount of domestic event travel will be required throughout the year, including nights and weekends
  • Mentor junior team members, fostering collaboration and best practices

Requirements

  • 8 - 10+ years of relevant experience including managing Olympics hospitality programs
  • Must have hospitality experience and/or previous experience working at an experiential agency.
  • Able to prioritize multiple projects with ease, manage deadlines, coordinate key timelines and perform under pressure with strong attention to detail
  • Not afraid to “pitch in”, “roll up your sleeves” and get it done. You take initiative. No task is too big or too small
  • A solid understanding of how to plan and orchestrate engaging events in a scalable way
  • Ability to be flexible, adaptable, and confident with ambiguity while course correcting based on evolving decisions and circumstances
  • Demonstrated experience in positions requiring discretion, judgment, tact, and poise and you are absolutely reliable and trustworthy
  • Ability to travel and be on site at events, outside normal business hours on an as needed basis
  • Strong people management and mentorship experience
  • Proven stakeholder management and strong influence skills
  • Strong on-site execution experience and oversight of multiple vendors
  • Willing to work non-traditional hours including weekend/holiday travel
  • Strong fiscal approach with excellent budget management and forecasting skills
  • Proven ability to drive strategic vision and business growth
  • Strong negotiation skills
  • Exceptional verbal and written communication skills
  • Strong PowerPoint & Excel
  • Exceptional attention to detail
  • Ability to balance and progress multiple projects and project components at one time, on tight timelines
Benefits
  • Eligible for benefits and discretionary bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningbudget managementvendor negotiationproject managementstakeholder managementstrategic visionon-site executionattention to detailforecasting
Soft Skills
communicationmentorshipinfluenceadaptabilityreliabilityinitiativecollaborationdiscretiontactpoise