Creatio

Customer Success Manager

• Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment.
• Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
• Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.
• Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
• Grow customer's portfolio through zero churn and active cross and up-sales.

Customer Success Manager – DE

Customer Success Executive

Product Manager

• Lead the full lifecycle from idea to prototype to production, using AI tools to accelerate every stage.
• Translate business problems into prototypes that provide value to business users using AI-assisted development tools, including coding agents and no-code / low-code platforms.
• Rapidly validate concepts with customers using functional MVPs and prototypes, not only specifications and mock-ups.
• Continuously iterate using real usage data, feedback loops, and AI-driven insights.
• Leverage AI tools to generate and refine requirements, user stories, acceptance criteria, UI/UX concepts, and workflows.
• Where applicable, contribute directly to implementation via AI coding agents and act as a force multiplier for engineering teams, reducing dependency on traditional handoffs.
• Introduce AI agents built on top of Creatio No-Code AI Studio into the product itself.
• Develop strong intuition for Sales processes, pipeline dynamics, and revenue operations.
• Engage directly with enterprise customers and stakeholders to identify high-impact use cases.
• Bring strong awareness of leading CRMs and Sales / Marketing automation platforms.
• Translate market signals into differentiated product bets, including deep work with leading analysts from Gartner and Forrester.
• Work on a product vision in the era of AI-native CRM, identifying opportunities for autonomous workflows, AI Sales Agents, and next-generation AI-native SFA applications.
• Balance short-term delivery with long-term platform strategy.
• Collaborate with Engineering, Design, GTM, and Partners to deliver outcomes.

Product Owner – AI & Sales Technology

Sales

• Own regional execution of Sales Excellence programs across enablement, AI readiness, sales methodology, discovery, pipeline generation, opportunity progression, forecast discipline, value selling, and deal execution.
• Enable sellers to confidently position Creatio’s agentic CRM and workflow platform, including AI agents, no-code automation, CRM for sales, service, and marketing, industry workflows, and Creatio’s differentiated value around speed, flexibility, productivity, and ROI.
• Translate Creatio’s AI and no-code messaging into practical seller tools, talk tracks, objection handling, discovery questions, demo preparation guidance, and opportunity execution resources.
• Partner with regional sales leaders to identify execution gaps and turn them into targeted enablement programs, field tools, certifications, and reinforcement sessions.
• Support new hire ramp by enabling adoption of Creatio’s sales process, MEDDPICC discipline, AI messaging, no-code value proposition, discovery expectations, demo standards, mutual action plans, business case development, and forecast hygiene.
• Create and localize regional enablement content, including playbooks, field guides, talk tracks, AI positioning, competitive messaging, sales motions, certification materials, and practical deal-support resources.
• Facilitate regional enablement sessions with strong seller credibility, executive presence, and the ability to engage AEs, managers, BDRs, SCs, partners, and regional leadership.
• Enable the field to connect Creatio’s AI capabilities to measurable customer outcomes, including increased seller productivity, faster lead response, reduced manual effort, faster implementation, improved customer engagement, and stronger operational efficiency.
• Measure enablement impact through ramp progress, certification completion, pipeline quality, forecast hygiene, sales process adoption, seller engagement, and revenue-related outcomes.
• Act as a trusted regional partner to the field while ensuring global Sales Excellence standards are consistently adopted and reinforced.

Regional Sales Excellence – Enablement

• Collect and elaborate business requirements from customers, partners, external communities, and internal users.
• Organize, prioritize, and maintain requirements within the company’s information resources.
• Define and defend product concepts, including grouping and detailing business requirements, developing go-to-market strategies, creating mockups, collaborating on UX/UI design together with UI designers, preparing presentation materials, drafting user stories, and coordinating with technical writers to document functionality across both internal and public-facing company resources.
• Conduct market research, including competitor analysis, evaluation of potential integration solutions, and review of reports from leading analytical agencies such as Gartner and Forrester.
• Lead SCRUM ceremonies with development teams, including Kick-off presentations, Refinement, Planning, Review, and Retrospective sessions.
• Collaborate closely with the Scrum Master and Development Team to achieve product goals and meet customer expectations.
• Provide consultations for internal teams, customers, and partners on customizing the system to address business needs.
• Organize and conduct training sessions for employees and clients regarding new product releases and functionality updates.

No-Code Product Owner

Frontend Engineer

• Lead the development of scalable and maintainable solutions for Freedom UI Design Time and customization tools.
• Define and drive technical direction and architectural decisions together with the team.
• Actively participate in development, especially in complex or high-impact areas.
• Mentor engineers, support their professional growth, and foster strong engineering culture.
• Facilitate team processes and ceremonies: backlog refinement, sprint planning, and sprint reviews.
• Collaborate closely with product owners, stakeholders, and other teams to align technical solutions with product goals.
• Drive improvements in development processes, engineering standards, and development practices.
• Ensure high-quality engineering practices.
• Help resolve complex technical and product issues when deep technical expertise is required.
• Contribute to knowledge sharing and continuous improvement across the team and organization.

Angular Technical Lead – No Code Area

Angular Technical Lead

Account Executive

• Achieve and exceed revenue targets and key performance metrics
• Generate new business opportunities within an assigned territory
• Manage pipeline, opportunities, forecasting, and day-to-day sales activities
• Own the sales cycle from prospecting through close with SMB customers
• Conduct discovery calls, deliver presentations, and demonstrate product value
• Build relationships with business and operational stakeholders across target accounts
• Partner cross-functionally with Sales Development, Marketing, Solutions Consulting, and Customer Success teams
• Drive new customer acquisition while identifying expansion opportunities within existing accounts
• Maintain accurate records and sales activity in CRM systems

Account Executive, SMB

Account Manager

• Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs.
• Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities.
• Managing renewals of annual agreements.
• Performing quarterly business reviews both onsite and remotely.
• Delivering satisfied partner relationships that result in references, case studies, and renewals.
• Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction.
• Lead generation process.
• Lead the qualification process with the partner.
• Sales strategy discussion.
• Meeting confirmation and participation with a client.
• Tight collaboration with the sales team for the fastest progress.
• Deep search in social media and identify/contact potential partners for new business opportunities.
• Acquire new target partners and supervise the onboarding provision.

Partner Account Manager – GSI

• Manage the entire enterprise sales process and resources to develop and implement winning solution sales strategies across the Poland;
• Generate new business opportunities on an assigned territory, manage pipeline, opportunities, forecasting, and other items related to an outside sales function;
• Focus on new logo acquisition as well as managing relationships with existing accounts to identify opportunities for cross-selling and up-selling;
• Deliver against revenue targets and all key performance metrics;
• Develop and orchestrate sales presentations and product demonstrations;
• Work with all customer functions, including executive-level personnel, various customer stakeholders, architecture, operations, design, vendor management, innovation, sourcing, and customer procurement.

Enterprise Account Executive

• Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with Corporate and Enterprise partners, and as an important point of contact for partners’ day-to-day needs.
• Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities.
• Managing renewals of annual agreements.
• Performing quarterly business reviews both onsite and remotely.
• Delivering satisfied partner relationships that result in references, case studies, and renewals.
• Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction.
• Lead generation process.
• Lead the qualification process with the partner.
• Sales strategy discussion.
• Meeting confirmation and participation with a client.
• Tight collaboration with the sales team for the fastest progress.
• Deep search in social media and identify/contact potential partners for new business opportunities.
• Acquire new target partners and supervise the onboarding provision.

Customer Success Manager – DE

Customer Success Executive

Product Owner – AI & Sales Technology

Regional Sales Excellence – Enablement

No-Code Product Owner

No-Code Product Owner

Angular Technical Lead – No Code Area

Angular Technical Lead

Account Executive, SMB

Partner Account Manager – GSI

Enterprise Account Executive

Partner Account Manager – LATAM