Creatio

Customer Success Manager

• Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment.
• Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
• Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.
• Help customers achieve their desired outcomes through product consulting, value realization, and high ROI.
• Grow customer's portfolio through zero churn and active cross and up-sales.

Customer Success Executive

• Maintain and develop long-term relationships with strategic customers of the Corporate & Enterprise segment across the US region.
• Act as a trusted advisor of assigned accounts and communicate with them on different levels including C-level executives.
• Control and audit delivery processes in implementation projects for Corporate & Enterprise customers, identify early red flags to prevent delivery and launch-related issues.
• Help customers achieve their desired outcomes, value realization, and high ROI.
• Grow customer's portfolio through zero churn and active cross and up-sales.
• Maintain higher than industry average NPS score.

Customer Success Manager, Enterprise

Marketing

• Develop and own solution descriptions and messaging for your assigned portfolio across buyer types, industries, and deal stages.
• Build modular messaging frameworks that can be formatted for web, ads, sales conversations, events, and RFP/RFI responses from a single source of truth.
• Define buyer narratives at the scenario level - how Creatio's solution is discovered, evaluated, and chosen - not just at the persona level.
• Maintain positioning currency by incorporating win/loss signals, competitive shifts, and market feedback on an ongoing basis.
• Write and continuously optimize web copy, digital ad messaging, and landing page content using AI-assisted tools.
• Develop event presentations, webinar content, and thought leadership materials aligned to your portfolio themes.
• Produce short-form content across buyer stages, such as social, email nurture, one-pagers, and solution briefs in formats ready for demand gen team activation.
• Independently build interactive buyer tools: ROI calculators, pricing estimators, competitive comparison experiences, product feature demos, and virtual product trials.
• Use no-code platforms and AI-assisted development to ship these assets without engineering dependency.
• Refresh and maintain interactive tools as product capabilities and competitive dynamics evolve.
• Create sales collateral, including differentiation guides, objection handlers, and discovery question frameworks tied to specific buyer scenarios within your portfolio.
• Develop presentation templates and demo narratives for use by sales and solution consultants at each stage of the buying process.
• Run internal workshops and briefings to align sales teams on new messaging, competitive updates, and new launch content.
• Partner with Product Managers to develop and execute tiered launch plans - updates, releases, and full launches - for your assigned portfolio.
• Define field-facing launch packages that communicate what sales needs to know, say, show, and prove, and coordinate delivery with sales enablement and demand gen. Ensure content is live, accessible, and activated at launch across all relevant channels.
• Gather buyer and field feedback to sharpen messaging and prioritize content investment.
• Track content usage and performance signals to drive iteration, not just production.

Partner Marketing Manager

• Develop and own solution descriptions and messaging for your assigned portfolio across buyer types, industries, and deal stages.
• Build modular messaging frameworks that can be formatted for web, ads, sales conversations, events, and RFP/RFI responses from a single source of truth.
• Define buyer narratives at the scenario level - how Creatio's solution is discovered, evaluated, and chosen - not just at the persona level.
• Maintain positioning currency by incorporating win/loss signals, competitive shifts, and market feedback on an ongoing basis.
• Write and continuously optimize web copy, digital ad messaging, and landing page content using AI-assisted tools.
• Develop event presentations, webinar content, and thought leadership materials aligned to your portfolio themes.
• Produce short-form content across buyer stages, such as social, email nurture, one-pagers, and solution briefs in formats ready for demand gen team activation.
• Independently build interactive buyer tools: ROI calculators, pricing estimators, competitive comparison experiences, product feature demos, and virtual product trials.
• Use no-code platforms and AI-assisted development to ship these assets without engineering dependency.
• Refresh and maintain interactive tools as product capabilities and competitive dynamics evolve.
• Create sales collateral, including differentiation guides, objection handlers, and discovery question frameworks tied to specific buyer scenarios within your portfolio.
• Develop presentation templates and demo narratives for use by sales and solution consultants at each stage of the buying process.
• Run internal workshops and briefings to align sales teams on new messaging, competitive updates, and new launch content.
• Partner with Product Managers to develop and execute tiered launch plans for your assigned portfolio.
• Define field-facing launch packages that communicate what sales needs to know, say, show, and prove, and coordinate delivery with sales enablement and demand gen. Ensure content is live, accessible, and activated at launch across all relevant channels.
• Gather buyer and field feedback to sharpen messaging and prioritize content investment.
• Track content usage and performance signals to drive iteration, not just production.

Manager

• LLM Sources Analytics - The ability to independently assess the quality of sources and determine the priority of collaboration with them.
• Outreach for paid publications - Lead the outreach process to identify relevant, LLM-trusted websites.
• Outreach for guest posting or link exchange - Find websites and negotiate for content posting and link exchange.
• Competitor strategy analysis - Conduct audits of competitor websites to find new opportunities and linking building strategies.
• Broken/Removed LLM-sources control - Identify broken links or removed paid links on websites and reach out to restore them.
• Reporting - Create regular reports that track the number of sources acquired, the quality of the links, and their impact on LLMs.

LLM Sources Manager

Sales

• Achieve assigned sales targets by efficiently executing Creatio's go-to-market strategy
• Drive the team's success by hiring and developing top talent to foster growth and high performance
• Execute a repeatable cadence of business development activities
• Actively participate in deals and partner engagements
• Manage deals with a hands-on approach and direct participation in sales opportunities
• Develop a pipeline by launching sales-driven lead generation initiatives
• Manage key sales conversions
• Accurately maintain sales forecast
• Install a sense of urgency in the team
• Engage and develop the channel partners
• Deliver sales presentations and demonstrations
• Regular reporting to the leadership on the achievement of targets
• Effectively manage the team, and enable the staff to deliver world-class results
• Build trust, coach, and care for your team, to boost performance and relationships

Regional Sales Director

• Ensure accurate and timely incentive calculations.
• Prepare and maintain calculation models for compensation plans.
• Validate input data used for bonus calculations and ensure high data accuracy.
• Perform monthly and quarterly bonus calculations based on approved compensation plans.
• Identify discrepancies or calculation errors and resolve them.
• Support the development and improvement of compensation models and incentive structures.
• Create and maintain clear, user-friendly documentation of compensation plans and calculation methodologies.
• Provide ongoing support and explanations to stakeholders regarding bonus calculations.
• Collaborate with stakeholders across departments to ensure clear understanding of compensation logic and objectives.
• Communicate updates and improvements in compensation processes.

Sales Analyst

• Design, develop, and deliver global enablement programs that strengthen core selling capabilities across the revenue organization.
• Create structured training programs focused on discovery, value selling, qualification discipline, competitive positioning, and deal execution.
• Deliver high-impact learning experiences through live facilitation, workshops, and skill-building sessions.
• Operationalize Creatio’s sales methodology through structured training, reinforcement programs, and practical tools that support deal progression.
• Equip sellers with frameworks and guidance to run effective discovery, build value cases, and advance enterprise opportunities.
• Lead field readiness programs that prepare the revenue organization for new product capabilities, solutions, and messaging updates.
• Partner with Product, Growth, and Customer Success teams to translate product innovation into practical enablement for customer-facing teams.
• Coordinate readiness initiatives tied to product releases, strategic launches, and go-to-market changes.
• Ensure the field has clear messaging, positioning, and solution knowledge.
• Design and manage enablement initiatives that support seller development beyond onboarding.
• Coordinate global training programs including sales capability development, strategic workshops, and skill reinforcement.
• Support major enablement moments such as global sales meetings and training programs.
• Partner with Sales Excellence leadership to measure enablement effectiveness.
• Monitor training adoption, certification progress, and seller readiness.

Global Sales Enablement – Field Readiness

• Planning, creating and executing high-performing marketing programs.
• Support and align with the sales team’s priorities and focus on driving pipeline.
• Understand and deploy different strategies and plans to reach new prospects and drive opportunities expansion.
• Orchestrate multichannel campaigns, leveraging channels and tactics such as digital, social media, web, virtual and in-person events, external exhibitions, email and collaboration with 3rd party agencies.
• Support and execute account-based strategies and programs.
• Plan, coordinate, and deliver complex marketing initiatives, ensuring effective cross-functional collaboration to achieve business objectives.
• Set goals and define metrics for each marketing campaign, including lead generation, conversion rates, and pipeline impact.
• Track and analyze campaign performance, conduct post-campaign evaluations, and provide insights and recommendations to continuously optimize future marketing initiatives.

Regional Marketing Manager

Sales Development Rep

• Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.
• Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.
• Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.
• Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.
• Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.
• Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.

Sales Development Representative

Account Executive

• Delivering against revenue targets and all key performance metrics.
• Generating new business opportunities on an assigned territory, managing pipeline, opportunities, and forecasting.
• Managing the end-to-end sales process and resources to create and execute winning solution sales strategies.
• Establishing relationships with VP/C-level buyers (Business and IT).
• Developing and orchestrating sales presentations and product demonstrations

Enterprise Account Executive

• Planning, creating and executing high-performing marketing programs.
• Support and align with the sales team’s priorities and focus on driving pipeline.
• Understand and deploy different strategies and plans to reach new prospects and drive opportunities expansion.
• Orchestrate multichannel campaigns, leveraging channels and tactics such as digital, social media, web, virtual and in-person events, external exhibitions, email and collaboration with 3rd party agencies.
• Also, support and execute account-based strategies and programs.
• Plan, coordinate, and deliver complex marketing initiatives, ensuring effective cross-functional collaboration to achieve business objectives.
• Set goals and define metrics for each marketing campaign, including lead generation, conversion rates, and pipeline impact.
• Track and analyze campaign performance, conduct post-campaign evaluations, and provide insights and recommendations to continuously optimize future marketing initiatives.