CREA

Analytics Engineer

• Pull and prepare data — write SQL against our Redshift warehouse and dbt models to answer questions from the brand and commercial teams.
• Build and maintain dashboards — keep our Superset dashboards and reports accurate and current, tracking marketplace and brand performance (GMV, orders, conversion, ad spend).
• Triage data issues — investigate failing data-quality tests and reporting discrepancies, produce clear per-date and per-shop breakdowns, and escalate root causes to the engineering team.
• Run marketplace exports — operate and maintain the recurring Lazada, TikTok Shop, and Shopee data exports that feed CREA's reporting.
• QA before it ships — check data for accuracy and consistency before it reaches stakeholders.
• Work AI-natively — use Claude Code and CREA's MCP-based tools to query the warehouse, investigate issues, and speed up routine analysis.

General

• Maintain inventory accuracy through regular audits, cycle counts, and reconciliation
• Monitor stock levels, expiry dates, and turnover rates to reduce aging inventory and minimize waste
• Implement and monitor FEFO (First Expired, First Out) inventory practices
• Coordinate inbound and outbound order flows, ensuring accurate and on-time fulfillment
• Monitor order status to reduce dropouts and cancellations by identifying root causes and resolving issues promptly
• Collaborate closely with internal teams (e.g., Commercial, Customer Service) to ensure fulfillment alignment with campaign timelines and customer expectations
• Act as a key contact point for daily communication and coordination with our third-party warehouse partner
• Conduct regular on-site visits to the warehouse to oversee physical inventory processes, address operational gaps, or inconsistencies, and ensure service quality and timelines are met
• Generate and analyze inventory and fulfillment reports to identify trends, issues, and opportunities for optimization
• Support the development and enforcement of standard operating procedures for inventory control and fulfillment

Inventory and Fulfillment Associate

Lead Generation

• Identify and research potential clients across relevant industries and markets.
• Generate leads through cold calls, cold emails, LinkedIn outreach, social media messaging, and other prospecting channels.
• Build and maintain an active database of prospects and decision-makers.
• Initiate first contact with prospects to introduce CREA’s services and assess client needs.
• Qualify leads based on predefined criteria (budget, needs, decision authority, timing).
• Maintain consistent follow-up and relationship nurturing until the prospect is ready for a meeting.
• Track and manage lead progress using CRM tools or internal tracking systems.
• Ensure accurate documentation of client information, conversation notes, and follow-up actions.
• Maintain a healthy and up-to-date lead pipeline to support BD targets.
• Coordinate with Business Development Managers to arrange qualified client meetings.
• Ensure smooth handover by providing clear background, client needs, and conversation history.
• Support BD Managers during early-stage discussions when needed, prior to pitching and deal closure.

Analytics Engineer

Inventory and Fulfillment Associate

Lead Generation Manager