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Inventory and Fulfillment Associate
CREAInventory & Fulfillment Associate responsible for inventory management and order processing for eCommerce operations in Bangkok. Collaborating with internal teams and managing third-party warehouse partner communications.
About the role
Key responsibilities & impact- Maintain inventory accuracy through regular audits, cycle counts, and reconciliation
- Monitor stock levels, expiry dates, and turnover rates to reduce aging inventory and minimize waste
- Implement and monitor FEFO (First Expired, First Out) inventory practices
- Coordinate inbound and outbound order flows, ensuring accurate and on-time fulfillment
- Monitor order status to reduce dropouts and cancellations by identifying root causes and resolving issues promptly
- Collaborate closely with internal teams (e.g., Commercial, Customer Service) to ensure fulfillment alignment with campaign timelines and customer expectations
- Act as a key contact point for daily communication and coordination with our third-party warehouse partner
- Conduct regular on-site visits to the warehouse to oversee physical inventory processes, address operational gaps, or inconsistencies, and ensure service quality and timelines are met
- Generate and analyze inventory and fulfillment reports to identify trends, issues, and opportunities for optimization
- Support the development and enforcement of standard operating procedures for inventory control and fulfillment
Requirements
What you’ll need- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field
- 1–3 years of experience in inventory, fulfillment, warehouse operations, or logistics (eCommerce experience is a plus)
- Hands-on familiarity with AI tools and workflows
- Strong coordination skills and attention to detail
- Proficient in Microsoft Excel and inventory management systems
- Ability to work cross-functionally and communicate clearly with internal teams and external partners
- Comfortable with regular warehouse site visits and hands-on problem solving
Benefits
Comp & perks- Health, Life, Dental insurance
- Hybrid working environment (One day a week Work-from-Home)
- 16 days of Annual Leave and 3 days of Business Leave to ensure time for rest and personal commitments
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
inventory managementfulfillmentwarehouse operationslogisticsdata analysisstandard operating procedurescycle countsreconciliationFEFO practiceseCommerce
Soft Skills
coordination skillsattention to detailcommunicationproblem solvingcollaboration
Certifications
Bachelor’s degree in Supply ChainBachelor’s degree in LogisticsBachelor’s degree in Business Administration