Partner with Account Executives to support technical aspects of sales opportunities
Assist in delivering product demonstrations, technical presentations, and solution briefings
Support Proof-of-Value (POV) engagements to validate CrashPlan solutions
Gather customer requirements and help identify technical challenges and solutions
Help address customer questions and technical objections during the sales process
Collaborate with Product, Engineering, and Support teams to align solutions with customer needs
Support partners and MSPs in understanding and positioning CrashPlan solutions
Contribute to demo environments and technical sales materials
Participate in marketing events, webinars, or trade shows as needed
Support and lead implementations of CrashPlan solutions for customers
Configure and deploy solutions in cloud-based environments
Assist with integrations including directory services, SSO, SCIM, and MFA
Work with customer IT and Security teams to ensure successful setup and configuration
Help optimize deployments to align with customer goals and use cases
Troubleshoot technical issues and support onboarding and adoption
Collaborate with Professional Services, Support, Sales, and Operations teams

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience
5+ years of experience in Sales Engineering including demos and POCs for prospects
Prior implementation or onboarding experience working with SaaS or enterprise software
Basic to intermediate understanding of IT infrastructure (cloud, endpoints, identity systems).
Experience with:
Directory services (Active Directory, OpenLDAP, etc.)
Identity & access management concepts (SSO, SAML, SCIM, MFA)
Windows, macOS, and/or Linux environments
Familiarity with scripting (PowerShell, Python, Bash, or JavaScript)
Willingness to travel (up to ~10–15%)

Benefits

medical
dental
vision
401k match
variable bonus plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Sales EngineeringProduct demonstrationsTechnical presentationsProof-of-Value (POV)ImplementationsCloud-based environmentsDirectory servicesIdentity & access managementScriptingIT infrastructure

Soft Skills

CollaborationCustomer engagementProblem-solvingTechnical supportCommunicationAdaptabilityCustomer requirements gatheringTechnical objection handlingOnboarding supportOptimization

Certifications

Bachelor’s degree in Computer ScienceBachelor’s degree in EngineeringBachelor’s degree in Information Systems