CrashPlan

Implementation Specialist

• Partner with Account Executives to support technical aspects of sales opportunities
• Assist in delivering product demonstrations, technical presentations, and solution briefings
• Support Proof-of-Value (POV) engagements to validate CrashPlan solutions
• Gather customer requirements and help identify technical challenges and solutions
• Help address customer questions and technical objections during the sales process
• Collaborate with Product, Engineering, and Support teams to align solutions with customer needs
• Support partners and MSPs in understanding and positioning CrashPlan solutions
• Contribute to demo environments and technical sales materials
• Participate in marketing events, webinars, or trade shows as needed
• Support and lead implementations of CrashPlan solutions for customers
• Configure and deploy solutions in cloud-based environments
• Assist with integrations including directory services, SSO, SCIM, and MFA
• Work with customer IT and Security teams to ensure successful setup and configuration
• Help optimize deployments to align with customer goals and use cases
• Troubleshoot technical issues and support onboarding and adoption
• Collaborate with Professional Services, Support, Sales, and Operations teams

Sales Implementation Engineer

Account Executive

• Achieving or exceeding annual territory revenue goals through acquisition of new customers, and up-selling/cross-selling within the existing customer base in your assigned geographic region
• Understanding CrashPlan’s products and positioning our differentiated value proposition and ROI to a variety of prospects based on their business needs and pain points.
• Identifying new prospects, expands, and qualifying leads to build and sustain a strong sales pipeline, building rapport with new prospects, and moving the sales process forward through onsite meetings, phone, email, events, campaigns and marketing activities.
• Building and maintaining effective partner relationships with our key partners (Microsoft, resellers, etc) in your territory.
• Using Salesforce, LinkedIn Navigator, and other tools to track and manage prospect information, develop accurate forecasts, and sustain positive sales momentum through each step in the sales cycle.
• Leading the solution selling process in assigned territory while partnering with the Systems Engineering team to manage product demonstrations and evaluation activities as needed to advance the opportunity.
• Collaborating with marketing, product management, and sales peers to optimize both territory and CrashPlan’s overall success

Enterprise Account Executive

Product Marketing

• Own and evolve marketing strategy for key go-to-market and technology partners
• Understand partners’ business objectives and develop aligned GTM strategies
• Develop joint marketing plans and campaigns that motivate seller behavior
• Execute integrated marketing campaigns to build awareness and generate demand
• Develop and deliver enablement to partner and CrashPlan field
• Analyze and report on progress against key performance indicators
• Develop messaging and positioning for defined solution areas

Sales Implementation Engineer

Enterprise Account Executive

Partner – Product Marketing Manager