Completes end-to-end billing activities for VAR (third-party) and Retail subscription-based billing
Ensures billing operations are completed in accordance with SLA requirements
Work with the Billing Support team by prioritizing, escalating and delivering on dealer or internal requests
Communicate with third party and internal program teams to resolve billing issues
Responsible for generating invoices and preparing various support documentation for multiple third‑party partners

Requirements

High School Diploma/GED and 5 years’ experience in a related field OR a different level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience
7 years’ experience in a related field if no degree
Strong communication, organizational, and analytical skills
Detail-oriented with the ability to manage shifting priorities under pressure
Proven ability to work independently and collaboratively across teams
Proficient in Excel, Word, Outlook and MS Teams
Strong understanding of ERP systems (e.g., Oracle RMB, SAP), Sales Force, Snowflake and other enterprise reporting or data visualization tools
Experience with OEM billing processes and dealer networks
Familiarity with invoice documentation standards

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billing activitiesinvoice generationERP systemsdata visualization toolsOEM billing processesanalytical skillsorganizational skillsdetail-orientedexperience in billing operationsexperience in related field

Soft Skills

strong communicationability to manage shifting prioritieswork independentlycollaborativeproblem-solvingprioritizationescalationdelivery on requestsattention to detailability to work under pressure

Certifications

High School DiplomaGED