Covenant House International

Director

• Data Management and Reporting
• Prepare site-specific and federation-wide quarterly and annual program and CYP data reports and analyses
• Develop new dashboards in Tableau and Smartsheet to facilitate reporting, analysis and quality improvement efforts
• Co-lead quarterly data review meetings with sites related to the CHI Program Model, Employment & Education programs, and Behavioral Health programs
• Ensure data quality and integrity by supporting sites to review and update their data as needed prior to the quarterly and annual review processes
• Conduct data analyses to determine success characteristics, trends, and other key learnings to enhance safety, program delivery and youth satisfaction across the federation
• Collaborate with the CHI RE&L and site teams to improve existing and build out new program touchpoints and reports in Efforts to Outcomes (ETO), CHI’s federation-wide data platform, and support ETO system maintenance
• Develop protocols and support documentation, facilitate site access to touchpoints, and deliver training to guide sites in the use of touchpoints and outcome measures
• Support the annual Youth Safety and Satisfaction (YSS) Survey reporting process by completing statistical significance tests, written reports documenting key trends, and presentations on site-specific and federation-wide reports
• Prepare written reports documenting trends and the impact and effectiveness of CHI’s programs and services
• Additional Responsibilities: Lead monthly cross-team data meetings with the Program, CYP and RE&L teams
• Conduct ad-hoc research and data analyses on topics as requested
• Collaborate on the production and dissemination of publications, presentations, research resources and briefing/white papers designed to inform the CHI community, the homeless services sector, and policy makers
• Collaborate on lifting up the learnings and best practices from across the Covenant House federation by presenting at conferences focused on youth homelessness
• Collaborate on the development of data related training for CHI’s new Learning Management System
• Collaborate on development and fundraising efforts, including but not limited to grant proposals, reports, publications and fundraising events

Director, Program Data