Covenant House International

Operations

• Produce campaign data files and perform quality checks
• Collaborate with internal and external stakeholders for fundraising needs
• Maintain the CRM in support of fundraising needs
• Run routine reports and data extracts

Coordinator, Fundraising Data – Campaign Operations

Bilingual

• Support administration and optimization of the case management database system
• Troubleshoot issues and develop standardized data collection practices
• Assist with day-to-day maintenance of the database system
• Serve as primary point of contact for Spanish-speaking Latin American sites on ETO
• Facilitate bilingual technical assistance and training to site staff in Latin America

Coordinator, Database Systems Support – Bilingual Spanish

Project Manager

• Develop and maintain comprehensive project plans, implementation timelines, and workplans for the Strategy team and The Journey Home (TJH) initiatives
• Manage and continuously improve Smartsheet systems, dashboards, reports, and workflows used to monitor projects within the Strategy team, including TJH implementation
• Track progress toward TJH goals, objectives, targets, and deliverables at both the CHI and site levels
• Coordinate implementation of Strategy’s activities across CHI departments and sites
• Partner with local Covenant House site leaders to monitor local implementation of TJH priorities and identify opportunities to accelerate progress
• Collect, synthesize, and communicate progress updates from Covenant House sites and CHI departments
• Develop executive dashboards, status reports, presentations, and briefing materials for senior leadership and other stakeholders
• Monitor project risks, dependencies, barriers, and resource needs and escalate issues as appropriate
• Facilitate meetings, including preparation of agendas, materials, action items, and follow-up communications
• Maintain project documentation, decision logs, implementation records, and accountability systems
• Support cross-site learning by identifying and sharing promising practices, implementation successes, and lessons learned
• Promote alignment between site-level initiatives and federation-wide strategic priorities. Support continuous improvement efforts related to strategic planning, implementation, performance management, and organizational learning

Senior Project Manager

Director

• Lead complex analytical projects from problem definition through recommendation
• Develop insights and recommendations that directly inform fundraising strategy and decision-making
• Communicate effectively with both technical and non-technical stakeholders
• Support fundraising and CRM users in understanding and effectively using reports and data outputs

Coordinator, Fundraising Data – Campaign Operations

Coordinator, Database Systems Support – Bilingual Spanish

Senior Project Manager

Director, Fundraising Analytics