Covenant House International

Director

• Lead the strategic development, implementation, and oversight of employment and educational programming that helps youth experiencing homelessness across the Americas access meaningful employment, career pathways, and academic advancement
• Report to the VP, Program and ensure alignment with Covenant House’s Journey Home roadmap and organizational standards including equity, dignity, and youth voice
• Collaborate closely with Covenant House site leaders and foster strong partnerships across sectors to expand opportunities for young people
• Collaborate with CHI’s Program team to support the development and rollout of standards, guidelines and best practices around site-based employment and education programs
• Identify, build, and support site implementation of career pathway programs that reflect employment trends by site location and support occupational pathways for youth
• Support site education and employment leads in identifying and connecting to local skilling partners and employers, training providers, schools, post-secondary institutions, and workforce systems
• Take a leading role in identifying and nurturing employment partners at the national and local level and lead existing national employer partners (Accenture, Delta, Cisco)
• Provide hands-on support with local implementation of employment and training programs, credentialing, pre-apprenticeships, internships, and specialized training opportunities
• Support the development and management of national and local strategies for Adult Basic Education and GED/HED attainment, literacy, numeracy, and ESL
• Collaborate with CHI’s Research, Evaluation and Learning team to enhance data collection protocols, reporting, and evaluation methods
• Assist in creating collateral materials including video presentations and support the piloting and implementation of life skills curricula
• Collaborate on development and fundraising efforts, including grant proposals, reports, and publications

Director, Program – Employment and Education

• Data Management and Reporting
• Prepare site-specific and federation-wide quarterly and annual program and CYP data reports and analyses
• Develop new dashboards in Tableau and Smartsheet to facilitate reporting, analysis and quality improvement efforts
• Co-lead quarterly data review meetings with sites related to the CHI Program Model, Employment & Education programs, and Behavioral Health programs
• Ensure data quality and integrity by supporting sites to review and update their data as needed prior to the quarterly and annual review processes
• Conduct data analyses to determine success characteristics, trends, and other key learnings to enhance safety, program delivery and youth satisfaction across the federation
• Collaborate with the CHI RE&L and site teams to improve existing and build out new program touchpoints and reports in Efforts to Outcomes (ETO), CHI’s federation-wide data platform, and support ETO system maintenance
• Develop protocols and support documentation, facilitate site access to touchpoints, and deliver training to guide sites in the use of touchpoints and outcome measures
• Support the annual Youth Safety and Satisfaction (YSS) Survey reporting process by completing statistical significance tests, written reports documenting key trends, and presentations on site-specific and federation-wide reports
• Prepare written reports documenting trends and the impact and effectiveness of CHI’s programs and services
• Additional Responsibilities: Lead monthly cross-team data meetings with the Program, CYP and RE&L teams
• Conduct ad-hoc research and data analyses on topics as requested
• Collaborate on the production and dissemination of publications, presentations, research resources and briefing/white papers designed to inform the CHI community, the homeless services sector, and policy makers
• Collaborate on lifting up the learnings and best practices from across the Covenant House federation by presenting at conferences focused on youth homelessness
• Collaborate on the development of data related training for CHI’s new Learning Management System
• Collaborate on development and fundraising efforts, including but not limited to grant proposals, reports, publications and fundraising events

Director, Program – Employment and Education

Director, Program Data