Coupa Software

Lead Solution Architect

Coupa Software

full-time

Posted on:

Location Type: Remote

Location: Missouri • United States

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Salary

💰 $128,000 - $166,500 per year

Job Level

Senior

About the role

  • Lead professional services projects with some of the largest companies in the world, as the design face (Solution Manager) with the objective of providing continuity across the platform functions & the various solution architects.
  • Accountable for the overall design of customers implementations, advocating for industry & technology best practices
  • Foster and develop relationships with customers key stakeholders
  • Drive the key decision making & materials to support project progress and artifacts
  • Partner with the Coupa Engagement Manager to be responsible for the overall customer success
  • Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success
  • Broaden and Deepen your Coupa, as well as source-to-pay, knowledge throughout the source-to-pay lifecycle to be a clear and concise communicator
  • Collaborate with documentation and product management teams to share expertise in further developing content & product
  • Engage customers in enlightened business need discussions versus feature/function basics.
  • Follow & advocate the Coupa implementation methodology to ensure customers adhere to good practices
  • Work in both individual and team environments, on and off customers site

Requirements

  • Experience of managing a professional services team or consulting projects.
  • 10+ years’ experience in source-to-pay, either internally via or externally with a consulting firm.
  • Must be able to work in a fast paced and passionate environment.
  • Must have a strong team success mentality as well as customer success focus.
  • Strong experience in Coupa products
  • Experience with Project Management or understanding good project principles which support software implementations and customer transformations
  • Strong skills in tackling challenging or complex problems within a business. The ability to simplify the problem, bring decision frameworks, and carrell a team to recommending solutions.
  • Candidates should have extremely strong client management skills and be able to work with customers to execute an implementation plan that works towards a rapid, successful go live
  • Previous senior consulting experience with competing applications is a solid predictor of success e.g: Ariba, Ivalua, Jaegger, GEP
  • Strong written and verbal communication skills.
  • Experience configuring and delivering software demonstrations are required.
  • Experience in building a workshop plan which fits the scope at hand, developing materials, and facilitating workshops to achieve desired outcomes
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Coupasource-to-payproject managementsoftware implementationsoftware demonstrationconsultingproblem-solvingworkshop facilitationcustomer transformationclient management
Soft Skills
team success mentalitycustomer success focusstrong communication skillsrelationship buildingdecision makingcoachingcollaborationadaptabilitycritical thinkingleadership