Corsica Technologies

Solutions Engineer

• Rapidly develop and deliver client-facing solutions, including Statements of Work (SOWs) and Bills of Material (BOMs).
• Collaborate with Sales and internal technical teams to translate client requirements.
• Consult directly with clients and internal stakeholders to clarify requirements and document assumptions.
• Partner with delivery and project teams to ensure sales-scoped solutions are actionable.
• Maintain strong working knowledge of Corsica’s service catalog, core technologies, and evolving offerings.
• Contribute to the evaluation of new products, services, and solution approaches.
• Document time, activities, and progress in the PSA for visibility and accountability.

Field Engineer

• Provide on-site IT support for customers
• Escalation point for L1 resources for Desktop related issues
• Perform troubleshooting and documentation of IT support activities
• Install, upgrade, support and troubleshoot Microsoft Windows desktop Operating Systems
• Work with PSA/service desk tools for managing asset, configuration, request, and incident information
• Maintain PC asset inventory and perform replacements
• Troubleshoot network connectivity in a LAN/WAN environment
• Coordinate vendor support
• Emphasize client support and providing accurate friendly customer service

Solutions Engineer

Field Service Engineer