Administer and update technical tools and client-facing portals.
Partner with IT and development teams to optimize reporting systems.
Support leadership with special projects and operational data collection.
Create and run daily management reporting and develop recurring metrics.
Ensure clear communication across internal teams to maintain alignment.
Coordinate and track internal technical initiatives including server migrations.
Create, review, and update training materials and presentations.

Requirements

Experience in fintech, financial services, or software development.
Familiarity with SLA management and technical environment readiness checks.
Proficiency with Atlassian tools (Jira, Confluence) and reporting platforms (Excel, Power BI, Tableau).
Skilled in system administration, reporting tools, and workflow automation.
Bachelor's degree in Business, Computer Science, Information Systems, or other technology-related field or equivalent number of years of experience.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

system administrationreporting toolsworkflow automationSLA managementtechnical environment readiness checksdata collectionmetrics development

Soft Skills

clear communicationcollaborationproject supportorganizational skills