CoreTech

IT Support

• Define, plan, and execute program objectives - keeping everything tied to organizational goals and priorities
• Own end-to-end delivery of technical programs: timelines, budgets, risks, and dependencies
• Coordinate cross-functional teams across R&D, Product, and Operations to keep delivery moving without friction
• Oversee technical delivery of infrastructure-related projects - server setup, system deployments, data center activities, cloud/hybrid environments
• Act as the main bridge between technical teams and stakeholders - translating, aligning, and unblocking
• Track progress, report on KPIs, flag issues early, and drive resolution
• Push continuous improvement across how we run and deliver programs

IT Program Manager

Product Manager

• Elicit business needs, market trends, and product feature requirements
• Collaborate with engineering teams to ensure technical feasibility and timely delivery of features
• Understand and prioritize product features based on business objectives
• Conduct market and competitor research to identify opportunities for product enhancement
• Monitor product performance, gather user feedback, and implement improvements
• Collect feedback from stakeholders to identify gaps and areas for improvement
• Adapt quickly to a dynamic work environment and changing priorities
• Foster collaboration between product, development, and cross-functional teams
• Act as a liaison between stakeholders to gather insights and align priorities
• Lead effective communication and coordination among team members
• Mentor junior team members, promoting professional growth and knowledge sharing
• Encourage continuous learning within the product team by sharing industry best practices
• Identify training opportunities and create skill development plans for team members
• Stay updated on industry trends, ensuring the team adapts to evolving market demands

QA Automation Engineer

• Design, build, and ship AI-driven automation: generative AI, conversational AI, and agentic workflows
• Build and operate scalable applications like chatbots and agents
• Build new capabilities and skills for our AI agents
• Integrate AI into existing systems through APIs, cloud services, and modern architectures
• Spot automation opportunities with the team and turn business needs into working solutions
• Keep solutions sharp through monitoring, evaluation, and iteration

IT Program Manager

Product Manager

AI Automation Engineer