Core-VA Solutions

Customer Support

• Perform accurate OASIS data entry based on clinician documentation
• Conduct quality assurance (QA) and compliance reviews of nurses’ notes
• Request, track, and follow up on physician orders, and update records in the system
• Handle medication data entry and ensure alignment with patient records
• Review documentation for consistency with home health regulations and agency requirements
• Maintain organized and up-to-date patient records and tracking logs
• Coordinate with nurses and internal staff regarding documentation and order requirements
• Manage fax and communication workflows using RingCentral
• Support team coordination via Microsoft Teams and WhatsApp
• Provide general administrative support related to home health operations

Clinical Support Specialist