Cordial

Customer Success Manager

• ensure the success of a portfolio of Cordial’s clients
• advocate and align technology and expertise on behalf of the client
• manage client success plans and maintain executive engagement
• create and deliver success plans
• solve strategic campaign challenges related to client messaging programs
• drive timely renewals and manage commercial relationships
• partner with Cordial’s Channel Growth & Partnership team
• participate in business development and discovery meetings with prospective clients

Senior Client Success Manager