Field-based Service Engineer – Shift Work
Coopers Fire
full-time
Posted on:
Location Type: Office
Location: Portsmouth • United Kingdom
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About the role
- Carrying out routine/planned scheduled maintenance work
- Responding to breakdown and equipment faults
- Diagnosing breakdown problems and carry out first time fix
- Fitting new parts and making sure equipment is working correctly prior to signing off
- Liaising with client departments, customers and other engineering and production colleagues
- Dealing with emergencies, unplanned problems and repairs
- Ensure van stock is controlled
- To complete timesheets/expenses on a regular basis and submit on time
- To ensure PPE is adequate for the H&S purpose and arrange for new kit to be ordered when required
- Perform with an understanding of business requirements and support all continuous improvement activities
- Respond to customer enquiries in a professional manner
- Represent Coopers Service Team as an ambassador at all times
- Use Simpro to record activities
- Ensure report forms are completed accurately
- Carry out such additional responsibilities as may be considered necessary by the Management Team
Requirements
- Knowledge of electrical and/or mechanical systems
- Knowledge of Microsoft Office software
- Good customer service & communication skills
- Electrically qualified 18th Edition (Desirable)
- Experience working with Fire Curtains, Smoke curtains, Metal shutters or other similar technologies (Desirable)
- Experience in a field based technical role (Desirable)
- Experience of working at heights (Desirable)
Benefits
- Competitive salary – available upon request
- Above statutory Holiday allowance
- Company social events
- Friendly and supportive environment
- Holistic approach to work
- Working for a company who cares about you as an individual and not just a cog in the machine
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
electrical systemsmechanical systemsdiagnosing breakdown problemsfitting new partsworking at heightsfield based technical roleFire CurtainsSmoke curtainsMetal shutterscontinuous improvement activities
Soft Skills
customer servicecommunication skillsproblem-solvingprofessionalismteam collaborationtime managementadaptabilityattention to detailinterpersonal skillsemergency response
Certifications
Electrically qualified 18th Edition