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Learning and Development

• Plan, organize and execute trainings on location and online
• Continuous improvement of trainings and testing of training material content
• Manage and track Training records in Power BI and databases.
• Train key- and end-users on designed processes and functionalities
• Create and maintain functional designs, SOP, Work instructions for internal and external reports and documents.
• Provide training, go live support and regular scheduled project updates to internal and external stakeholder.
• Advocate and sell best practices and standardization to internal (and external) parties.
• Builds and maintains relationships with internal and external stakeholders to understand and anticipate customer needs for specific projects.

Training Specialist

Operations

• Provide operational and coordination support to leadership and departmental activities
• Manage schedules, communications, and travel to ensure efficient day-to-day operations
• Develop and distribute clear, engaging content, translating complex information into accessible communications
• Coordinate contracts, sponsorships, and funding activities for Patient Advocacy
• Initiate and track purchase orders and contracting processes, ensuring timely execution
• Draft, edit, and distribute internal communications and maintain internal communication channels
• Support employee engagement initiatives, events, and recognition programs
• Monitor timelines and deliverables to help ensure fulfillment of sponsorship and contractual commitments

Corporate Affairs Operations Coordinator

Marketing

• Lead the exploration, identification, and recommendation of MarTech investment decisions
• Shape MarTech implementation strategy to drive digital transformation for the organization
• Report to Omnichannel Customer Engagement lead and partner with commercial organization
• Work closely with external vendors to design and deliver technology solutions
• Identify integration needs across platforms, technologies, and data domains
• Establish the omnichannel technology vision leveraging AI, cloud platforms, advanced data architecture
• Build and manage relationships with external partners and vendors

Director – Marketing Automation, Solutioning Lead

• Supervise labor management and planning of inbound and outbound activities
• Conduct staff meetings to review daily/weekly work activities
• Ensure compliance with company policies and guidelines
• Manage operations to meet productivity and service goals
• Train new staff and provide development opportunities for team members

Operations Supervisor

Financial Planning and Analysis

• Provides support to local management team that may include financial reporting and control
• Analyzes records of present and past operations, trends and costs, estimated and realized revenues
• Publish periodic financial reports, including accounts payable and freight metrics
• Produces cost quotes, strategic business cases, risk assessment and other ad-hoc analysis
• Plan, organize and manage own workload for monthly financial reporting process

Financial Analyst

Bookkeeper

• Manage and respond to a high volume of accounts payable inquiries from vendors and internal teams, ensuring timely and accurate resolution
• Research outstanding invoices in SAP to determine payment status and identify reasons for delays or discrepancies
• Review vendor-provided aging and past-due reports to ensure all invoices are accounted for and properly recorded
• Post invoices in SAP as needed, including correcting and reversing inaccurate entries and ensuring proper reprocessing
• Proactively identify root causes of recurring issues and recommend process improvements to enhance efficiency
• Escalate complex or unresolved issues to management with appropriate documentation and analysis
• Deliver excellent customer service by collaborating across departments and influencing resolution when issues fall outside AP
• Monitor and analyze AP aging reports; assist with reconciliation of the AP sub-ledger
• Reconcile vendor statements and maintain accurate vendor account records
• Support vendor compliance and maintain positive vendor relationships
• Provide guidance and support to operations teams on AP-related inquiries and processes
• Assist with special projects, reporting, and other duties as assigned by AP leadership

Training Specialist

Corporate Affairs Operations Coordinator

Director – Marketing Automation, Solutioning Lead

Operations Supervisor

Financial Analyst

Accounting Assistant – Accounts Payable