Operations Manager
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full-time
Posted on:
Location Type: Office
Location: Independence • Ohio • United States
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About the role
- Responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives.
- Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management.
- People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
- Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
- Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
- Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
- Meets all client specified KPI’s and complies with Quality system requirements.
- Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
Requirements
- Must have a high school diploma or general education degree (GED).
- Bachelor’s degree is preferred
- 7 years’ experience working in a logistics/distribution/relevant environment.
- 5 years’ experience in a supervisory role
- Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
- Proficient in Microsoft Office (Excel, Work, and Power Point)
- Demonstrated proficiency in knowledge of applicable WMS systems
- Proficiency in business communication at all levels.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
logisticsdistributionsupervisory experienceperformance appraisalslabor management planningContinuous ImprovementKPI complianceWMS systems proficiencyspace utilizationequipment management
Soft Skills
people managementcustomer communicationproblem resolutionorganizational skillstime managementleadershipperformance issue addressingtrainingcollaborationadaptability
Certifications
high school diplomaGEDBachelor's degree (preferred)