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Director, Global Business Management

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full-time

Posted on:

Location Type: Hybrid

Location: Sacramento • California • United States

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Salary

💰 $145,000 - $160,000 per year

Job Level

Lead

About the role

  • Ensure growth and business retention
  • Ensure and increase profitability
  • Defend share of wallet in CL
  • Building a trustful relationship with Customer WW Procurement Global
  • Commercial Face to Customer
  • Main contact for GCM Sr Leadership
  • Spearheads the conceptualization and negotiation of new Global Commercial Framework
  • Develops innovative strategies to improve profitability and reduce commercial risk
  • Owns of rate card roadmap including commercial strategy and negotiation of renewals and re-pricings
  • Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others
  • Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in cooperation with regional business management leads, P&L owners, SD and GAD
  • Driver of innovation for all commercial aspects, business reporting, proposals, etc.
  • Key contributor to Strategic Account Plan and execution of account strategy
  • Directs the regional business management leads and serves as escalation point
  • Serves as lead negotiator for contractual negotiations in compliance with contractual framework
  • Primary customer interface to Customer’s WW Head of DC Procurement
  • Primary interface to Customer’s Procurement in AMR region & secondary in APAC and EMEIA regions)
  • Leads the Business Management team within the Customer GCM account (2-3 FTE)
  • Secures alignment and agreement with CL P&L owners for all CL proposals
  • Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy
  • Responsible for account P/L
  • Retaining and improving revenue and profitability in collaboration with Country P/L owners, GCM Head and GAD
  • Annual sustain / growth of revenue
  • Annual growth of EBIT (total and %)
  • Defend Share of wallet
  • Plan for loss-making sites

Requirements

  • A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
  • A minimum of 10 years logistics operations management experience AND/OR commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company
  • Strong proficiency in MS Office applications is needed.
  • Language Skills English (reading, writing, and verbal)
  • Intermediate mathematical, accounting, and financial skills
  • Excellent verbal, written and visual/presentation communication skills.
  • Must be adept at navigating within a matrixed organizational structure.
  • Results-oriented and able to work and meet timelines.
  • Ability to work well under pressure and multi-task.
  • Demonstrated ability to work in a complex matrix environment across multiple levels within the organization.
  • Ability to motivate and inspire others to achieve.
  • Ability to question and challenge existing ways of thinking.
  • Experience in a “client-centric" environment with accountability for both operations metrics and client relations.
  • Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances
  • Has led high-performing teams.
  • Can recruit, develop and motivate superior talent
Benefits
  • medical
  • prescription
  • dental
  • vision
  • life insurance
  • flexible spending accounts (FSAs)
  • health savings accounts (HSAs)
  • short- and long-term disability coverage
  • wellness resources
  • Employee Assistance Program (EAP) services
  • various paid time off programs
  • paid company holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics operations managementcommercial/business developmentbudget preparationfinancial reviewsmathematical skillsaccounting skillsfinancial skillsnegotiationpricing strategyRFP responses
Soft Skills
communication skillsresults-orientedability to work under pressuremulti-taskingmotivational skillsinspirational leadershipcritical thinkingclient-centric approachteam leadershipadaptability
Certifications
bachelor's degree in Engineeringbachelor's degree in Businessbachelor's degree in Logistics