Conversica

Full-stack Engineer

• Design, implement, and ship AI-driven features and systems into production environments
• Lead technical decision-making for AI architecture, data modeling, and system integration within your domain
• Partner closely with Product, Engineering, and other stakeholders to translate business needs into scalable technical solutions
• Identify and address reliability, scalability, performance, and observability challenges in AI systems
• Implement and advocate for best practices for applied AI engineering, including agent evaluation, interpretability, data layer design, and monitoring
• Mentor and guide other engineers, raising the bar on AI engineering quality and decision-making
• Provide input into technical strategy and roadmap discussions related to AI capabilities and platform evolution

Senior AI Software Engineer

Customer Success Manager

• Build trusted relationships with mid-market automotive customers and dealership decision-makers.
• Drive onboarding, training, and strategic check-ins with a focus on practical outcomes and ROI.
• Support customers in leveraging AI-powered lead handling and marketing automation tools.
• Act quickly and independently to resolve issues—bringing in internal resources as needed.
• Monitor customer health and identify risks or upsell opportunities proactively.
• Coordinate success planning, business reviews, and renewal processes for assigned accounts.
• Contribute to the playbook for growing the Auto vertical, sharing trends and customer insights internally.

Senior AI Software Engineer

Customer Success Manager, Automotive