Senior Revenue Operations Analyst

Conversica

Senior Revenue Operations Analyst joining Conversica's team to maintain GTM systems and enhance revenue performance. Collaborating closely with Sales, Deal Desk, and Billing in a remote-first environment.

Posted 6/16/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $120,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Act as the primary Salesforce and CPQ admin, executing system changes, implementing configuration updates, and maintaining documentation
Own and evolve the Revenue Operations dashboard, surfacing key insights to Sales and Executive teams around pipeline, bookings, churn, and net ARR performance
Support the weekly Revenue Growth Call through reporting, dashboard maintenance, data analysis, and preparation of recurring business metrics.
Build and maintain recurring and ad-hoc reports for the CFO and CRO, including ARR forecasts and performance summaries like those used in board and FP&A presentations
Partner with our Senior Deal Desk Specialist to: Streamline quote processing and CPQ configurations, improve quote templates, DocuSign formatting, and sales order accuracy, and ensure end-to-end data consistency from quote to billing to revenue recognition
Intake and triage GTM systems-related requests across the Sales, CS, and Finance orgs
Identify and resolve Salesforce/CPQ issues and lead continuous improvement initiatives, including error reduction, automation, and documentation
Support upcoming CPQ upgrade or system transition planning and implementation
Maintain high standards of data integrity across all GTM systems

Requirements

What you’ll need

5–7+ years of experience in Revenue Operations, Sales Systems, or Salesforce administration in a B2B SaaS environment
Salesforce Admin Certification required; Salesforce App Builder or CPQ Specialist certification a plus
Experience with Salesforce CPQ, quoting workflows, and revenue operations processes.
Demonstrated experience supporting executive stakeholders and partnering cross-functionally
Experience with GTM tool stack (e.g., ZoomInfo, Marketo, Zendesk, RingLead)
Proven ability to work independently and take ownership of technical execution
Strong analytical and reporting skills, including experience managing executive-facing dashboards and ARR reports
Excellent verbal and written communication skills, with the ability to translate complex data into actionable insights
Bonus: Exposure to backend development (e.g., Apex), workflow automation, or scripting for Salesforce configuration

Benefits

Comp & perks

flexible PTO and paid holidays
comprehensive medical, dental, and vision coverage
a 401(k) plan
equity grant eligibility
a remote-first, collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce administrationSalesforce CPQdata analysisreportingdashboard maintenanceworkflow automationApexscriptingrevenue operations processesquote processing

Soft Skills

analytical skillscommunication skillscross-functional collaborationindependenceownershipstakeholder managementproblem-solvingattention to detailcontinuous improvementdata integrity

Certifications

Salesforce Admin CertificationSalesforce App Builder CertificationCPQ Specialist Certification