Support a Fortune 100 client's corporate business continuity program focused on the Americas region.
Develop, update and execute business continuity program goals, including development and reporting against metrics and key performance indicators to assess program health and drive continuous improvement.
Facilitate business continuity exercises and tests to identify gaps in plans and validate work transference processes supporting recovery.
Develop and maintain BC risk register and ensure leadership is managing discovered risks.
Participate as a member of the Crisis Management Team to respond to significant disruptive events.
Partner with the client’s corporate business continuity team to train the operations center team on BC requirements and manage entries in the BC tool.
Partner with appropriate technology teams to ensure resilience capabilities meet the operations center’s needs.
Engage with stakeholders, including senior leadership, to provide education on resilience capabilities and limitations.
Requirements
Bachelor's Degree in business or related field.
10+ years' experience implementing and managing business continuity or risk management programs.
Ability to travel across assigned region and internationally as needed.
Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification.
Experience in leading and managing virtual project and program teams.
Experience in managing the response to significant disruptive events.
Experience with Disaster Recovery (Information Technology focus).
Proven track record of sound decision making, taking ownership, and delivering results in a leadership role.
Track record of having earned the trust of leadership by challenging norms, upgrading team performance, enabling growth, and improving efficiency.
Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
Strong interpersonal skills, including written and oral communication skills necessary to build relationships and positively influence decision making.
Demonstrated ability to meet deadlines while managing multiple complex projects.
Experience with offshore operations and services, particularly in India and Latin America.