
Field Engineer – Truck Tire
Continental
full-time
Posted on:
Location Type: Remote
Location: Florida • Mississippi • United States
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About the role
- Assist Sales in investigating product complaints by performing field inspections and providing technical recommendations to resolve customer concerns.
- Monitor and report on the performance of targeted Continental commercial tire products in the U.S. market, identifying trends and opportunities for improvement.
- Document all complaints in the Global Complaint Handling System, maintain accurate records, analyze trends, and share insights with internal stakeholders.
- Identify systemic issues, escalate relevant topics into the continuous improvement platform, and participate in monthly review meetings to support corrective actions.
- Deliver technical training to Sales teams, fleets, and dealers on tire failure modes, inspection practices, and other relevant technical subjects.
Requirements
- Bachelor's Degree AND 2+ years related professional experience OR 5+ years related professional experience if no Bachelor's
- Strong analytical and problem-solving skills
- Ability to communicate technical information clearly to both technical and non-technical audiences
- Comfort working independently in a field-based environment
- Proficiency with digital tools and reporting platforms
- Willingness to travel regularly within assigned territory (up to 60%)
- Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.
Benefits
- Immediate Benefits
- Robust Total Rewards Package
- Paid Time Off
- Volunteer Time Off
- Tuition Assistance
- Employee Discounts, including tire discounts
- Competitive Bonus Programs
- Employees 401k Match
- Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
- Hybrid Work
- Employee Assistance Program
- Future Growth Opportunities, including personal and professional
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytical skillsproblem-solving skillstechnical trainingfield inspectionstire failure modesinspection practicescomplaint handlingdata analysisreportingcontinuous improvement
Soft Skills
communication skillsindependent workinterpersonal skills
Certifications
Bachelor's Degree