Associate Client Consultant
Confluence
Training & Onboarding Consultant
Constant Contact
full-time
Posted on:
Location Type: Hybrid
Location: Loveland • Colorado, Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $62,500 per year
Job Level
JuniorMid-Level
About the role
- Host live daily 'Ask a Trainer' sessions where customers can drop in to ask product-related 'How do I' questions
- Deliver live, consultative training sessions helping customers understand not just how to use Constant Contact but also why and when to use specific features
- Engage customers in strategic discovery conversations, assessing their marketing goals and recommending tailored solutions
Requirements
- 2+ years of experience in a customer-facing training, onboarding, or customer success role (preferably in a SaaS or marketing technology environment)
- Familiar with marketing automation, email marketing, and digital marketing best practices
- Proven ability to deliver engaging, high-impact training sessions in a live, interactive format
Benefits
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
- Celebrates diversity and inclusion with educational opportunities for all employees
- Opportunities to grow your career with different business aspects and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
marketing automationemail marketingdigital marketing
Soft skills
customer engagementconsultative trainingstrategic discoverycommunicationinterpersonal skills
