Bank of America

Merchant Consultant

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: Denver • Colorado • 🇺🇸 United States

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Salary

💰 $70,000 - $96,900 per year

Job Level

JuniorMid-Level

About the role

  • This job is responsible for providing payment processing solutions to small business clients primarily through 1:1 partnerships with assigned group of small business specialists, financial centers, and other internal partners.
  • Key responsibilities include consulting with small business clients to understand their priorities and provide solutions that meet their business needs with a focus on more complex opportunities and solutions.
  • Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security.
  • Additionally, this job requires prospecting for existing clients with merchant services needs.
  • Leverages consultative sales process and knowledge of healthcare, retail, restaurant, and business to business industries to identify clients' business needs.
  • Recommends solutions that meet clients' needs with a focus on more complex opportunities and solutions.
  • Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations, maintaining accurate records and adhering to Service Level Agreements.
  • Builds meaningful relationships and collaborates with internal partners to provide subject matter expertise on merchant payment processing pricing, software, gateways, and security.
  • Identifies opportunities proactively and develops a pipeline for sales opportunities with internal partners and clients.
  • Acts as a champion for clients by connecting expertise across the company to help them achieve their goals.
  • Establishes relationships with associations, centers of influence, and vendor partners and adapts to an ever changing payment processing environment.
  • Independently identify sales opportunities from the bank’s portfolio of clients.

Requirements

  • Customer focus
  • Prospecting and referral sales
  • Consultative sales
  • Pipeline management
  • Time management
  • Technical expertise
  • Relationship building
  • Oral & Written communication
  • Problem solving
  • Teamwork
  • Presentation skills
  • 2+ years of sales experience
  • Merchant products and solutions
  • Industry business acumen
  • Multi-lingual ability is a plus
Benefits
  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
  • This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
merchant payment processing solutionspricingsoftwaregatewayssecurityconsultative salespipeline managementsales experiencemerchant productstechnical expertise
Soft skills
customer focusrelationship buildingoral communicationwritten communicationproblem solvingteamworkpresentation skillstime management
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