Connor

Operations and IT Support Staff

Connor

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Job Level

Lead

About the role

  • Support day to day company operations by processing requests through helpdesk (general operations, procurement, and technical support)
  • Onboarding: Scheduling and conducting new hire orientation, laptop assignment and configuration, and profile set ups
  • Offboarding: Hardware retrieval, reconfigurations and inventory management, and profile deactivations
  • Installing new software and hardware components
  • Ensuring data storage is safe and secure
  • Conducting annual training in network security and best practices for computer usage
  • Administration tasks as needed

Requirements

  • Minimum of 5 years work related experience
  • Professional certification (e.g., CCNS, CISSP, MCSE)
  • Experience with NetSuite, Jira, Confluence, Monday.com, Box, Slack, LogMeIn Resolve and Microsoft O365 Administration
  • Strong analytical, diagnostic, and problem-solving skills
  • Good communication ability, both written and verbal
  • Personable, professional demeanor
Benefits
  • Flexible working environment
  • Paid mental health days
  • Generous vacation package
  • Competitive compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
network securitydata storagesoftware installationhardware configurationinventory managementprofile setupprofile deactivationtechnical supportprocurement operationshelpdesk operations
Soft skills
analytical skillsdiagnostic skillsproblem-solving skillscommunication skillsprofessional demeanorinterpersonal skills
Certifications
CCNSCISSPMCSE