Connor

Operations and IT Support Staff

Connor

full-time

Posted on:

Location Type: Hybrid

Location: Hyderabad • India

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Job Level

Lead

About the role

  • Support day to day company operations by processing requests through helpdesk (general operations, procurement, and technical support)
  • Onboarding: Scheduling and conducting new hire orientation, laptop assignment and configuration, and profile set ups
  • Offboarding: Hardware retrieval, reconfigurations and inventory management, and profile deactivations
  • Installing new software and hardware components
  • Ensuring data storage is safe and secure
  • Conducting annual training in network security and best practices for computer usage
  • Administration tasks as needed

Requirements

  • Minimum of 5 years work related experience
  • Professional certification (e.g., CCNS, CISSP, MCSE)
  • Experience with NetSuite, Jira, Confluence, Monday.com, Box, Slack, LogMeIn Resolve and Microsoft O365 Administration
  • Strong analytical, diagnostic, and problem-solving skills
  • Good communication ability, both written and verbal
  • Personable, professional demeanor
Benefits
  • Flexible working environment
  • Paid mental health days
  • Generous vacation package
  • Competitive compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network securitydata storagesoftware installationhardware configurationinventory managementprofile setupprofile deactivationtechnical supportprocurement operationshelpdesk operations
Soft Skills
analytical skillsdiagnostic skillsproblem-solving skillscommunication skillsprofessional demeanorinterpersonal skills
Certifications
CCNSCISSPMCSE