Connexin

Performance Marketing

• The Associate Data Conversion Specialist is responsible for assisting Data Conversion Specialists and Senior Data Conversion Specialists with analyzing data from legacy vendor applications and converting it to the corresponding OP database tables with as high fidelity as possible.
• Close collaboration with the assigned Implementation Project Manager (IPM) is required.
• Due to the nature of most conversion projects, availability during evening and weekend hours is required.
• This is a client-facing role therefore communication skills are imperative.
• Work with Data Conversion Specialists to analyze flat files and databases from other products to import existing patient demographics and medical records into Office Practicum.
• Review patient data specs to convert data into a readable format for Office Practicum.
• Work with clients and vendors using ETL tools (Apache HOP) to extract, analyze, and import data into Office Practicum before the go-live date.
• Work with clients post go live to determine if there are any outstanding data deliverables that need to be adjusted.
• Work with business stakeholders to assist with data modeling, or outlining the data requirements to support business processes.
• Assist in developing source-to-target mapping, or data transformation instructions that outline how to convert data in the source system to the target system as well as map the data values.
• Complete test runs on data conversions for import accuracy.
• Work with Mana Implementation leadership to recommend and implement improvements to the data conversion process.
• Document and update work performed in Salesforce to keep OP staff apprised of conversion progress.
• Independently manage multiple projects at varying stages of completion.
• Work according to the timeline and expectation designated by the client and effectively address delays or complications.
• Perform all other duties as assigned by the Manager of Data Conversions.

Associate Data Conversion Specialist

Marketing

• Support the planning and execution of multi-channel marketing campaigns for prospects and customers in partnership with the Senior Manager, Growth + Revenue Marketing
• Develop digital campaign assets, including emails, landing pages, and video content
• Manage timelines and coordinate with team members to keep campaign deliverables on track
• Ensure all campaign elements — messaging, assets, targeting, and approvals — are finalized before launch
• Write and edit content, including emails, blogs, landing pages, social posts, and other sales enablement materials
• Ensure messaging is clear, engaging, and aligned with our brand voice
• Work with internal subject matter experts to turn complex healthcare concepts into clear, engaging content for prospective and current customers
• Manage and maintain our social media presence
• Create, schedule, and publish content aligned with campaigns and brand messaging
• Ensure consistency and quality across all content and social posts
• Identify new content opportunities based on campaign goals, product priorities, and market trends
• Track content performance and recommend adjustments to improve engagement and conversion
• Support go-to-market execution by coordinating timelines, deliverables, and cross-functional inputs for product launches and campaigns
• Partner with Product and Sales to gather insights and competitive intelligence, ensure alignment, and translate product updates into clear, usable internal and customer-facing materials
• Maintain and update product messaging, positioning, and sales enablement materials to ensure accuracy and consistency across channels
• Shape messaging frameworks and value propositions for new and existing products
• Provide feedback from campaigns and customer interactions to inform product marketing strategy

Marketing Generalist

Backend Engineer

• Collaborate, as part of the development team, to create technical solutions for our software products.
• Takes ownership of old and new products: maintaining, updating.
• Optimize, refactor, enhance, debug, and troubleshoot existing code.
• Follow all OP best practices and coding standards.
• Perform root cause analysis, and propose effective solutions for bugs in the software.
• Document, maintain, and own technical artifacts, internal knowledge base, best practices, and templates for all integrations; bringing in industry knowledge as appropriate to improve OP’s solutions.
• Ensure the best possible performance, quality, and responsiveness of the applications.
• Understand specifications and requirements for the development/enhancements of interfaces and other types of data exchange, including but not limited to HIE standards and OP interfaces.
• Protect the integrity of code: creating, submitting and utilizing tests.
• Provide transparency of work to the company.
• Transfer knowledge within the department and to other technical teams.

Software Engineer III – Java

Learning and Development

• Use our blended learning model to train physicians, mid level providers, clinical staff and support staff in the use of Office Practicum’s electronic health records and practice management software
• Delivers training through our different modalities of training: Instructor Led : 1-1 web based training, Group Training : Multiple practices, Remote, Onsite, Onsite Go live support, Superuser training, Webinar, Group monthly webinars
• Perform workflow analyses and develop electronic based practice workflows during the implementation process on an as needed basis
• Regularly plan and deliver education/training required for implementation of software solution for go-live
• Assist in content creation for training outlines as needed
• Stay current with software releases
• Troubleshoot and communicate potential problems and issues at client sites to other members of the implementation team on an as needed basis
• Regularly provide remote and onsite go-live support for clients
• Work with staff and physicians to optimize the use of software solutions through continuing education and training.

EHR Training Specialist

Full-stack Engineer

• Maintain and extend capabilities of healthcare technology platform
• Develop features, analyze and resolve issues, refactor code
• Collaborate with technology team and cross-functional teams
• Document technical artifacts and internal knowledge base
• Ensure performance, quality, and responsiveness of applications
• Follow best practices and coding standards
• Transfer knowledge within the department and other technical teams

Software Engineer, Senior

Billing Specialist

• Full understanding and ownership of the invoicing process for 1,000+ customers
• Responsible for researching and solving invoicing and payment discrepancies
• Responding to customer calls/emails, and making adjustments to customer accounts as needed
• Responsible for the daily reconciliation and recording of incoming payments
• Accountable for all aspects of the collections processes
• Review contract changes to ensure billing is completed timely and accurately
• Assist in the month end close and work with the team on any ad-hoc analyses

Associate Data Conversion Specialist

Marketing Generalist

Software Engineer III – Java

EHR Training Specialist

Software Engineer, Senior

Billing Analyst