Connexin

Product Marketing

• Lead product marketing across pediatric-focused technology portfolio, including EHR, billing, and patient engagement solutions
• Own and evolve product positioning, value propositions, and messaging
• Partner with Product and Marketing for consistent messaging across all channels
• Lead GTM planning and execution for new products and initiatives
• Define, document, and maintain clear GTM processes, timelines, and ownership models
• Work closely with Sales to deliver effective enablement materials and messaging
• Analyze market trends, competitive landscape, and buyer needs to inform strategy
• Support integrated campaigns across email, web, search, paid media, and more

Product Marketing Manager

Support Engineer

• Respond to incoming client inquiries via telephone, chat, and email
• Research and resolve client issues and requests
• Explain complex issues in appealingly simple terms
• Manage case backlog and meet commitments to clients
• Escalate tickets properly
• Represent client needs and concerns when interacting with various OP departments
• Stay current on all software releases, enhancements, and reported issues
• Utilize critical thinking, root cause analysis, and problem solving skills to address client issues in the most efficient way possible

EHR Support Analyst – Tier 1

DevOps Engineer

• Architect and implement secure, scalable cloud environments across AWS and Azure.
• Lead application and infrastructure modernization initiatives using cloud-native services.
• Design highly available, multi-region architectures aligned with SLA, RPO, and RTO requirements.
• Establish cloud architecture standards, reference architectures, and operational guardrails.
• Design, implement, and manage CI/CD pipelines using Git and GitLab across multiple environments.
• Lead enterprise-scale Infrastructure as Code (IaC) programs using Terraform.
• Automate environment provisioning, configuration management, and release orchestration.
• Design and manage complex cloud networking architectures.
• Act as a technical liaison between Development, QA, Security, and SaaS Operations.
• Embed security-by-design and zero-trust principles across cloud and DevOps platforms.
• Lead FinOps initiatives, including cloud cost optimization, forecasting, and chargeback.
• Serve as senior technical authority for cloud, networking, and DevOps platforms.
• Mentor DevOps Engineers, Cloud Engineers, and SaaS Ops Reliability Engineers.

Senior Cloud Solutions DevOps Architect

Client Services Representative

• Oversee the revenue cycle for assigned clients and ensure clients meet targets for KPIs, retention, and time to revenue
• Act as primary client point of contact to handle individual needs, resolve conflicts, and provide solutions to customers in a timely manner
• Proactively provide insight on the financial health of their business and guidance on solutions
• Complete business review presentations with clients to effectively communicate practice financial health
• Report monthly denial and rejection trends internally and externally and recommend process improvements
• Identify at-risk clients and determine actions required to resolve concerns and retain clients

Product Marketing Manager

EHR Support Analyst – Tier 1

Senior Cloud Solutions DevOps Architect

RCM Client Services Specialist