Connection

Senior Channel Partner Services Specialist

Connection

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $75,000 - $96,000 per year

Job Level

Tech Stack

About the role

  • Provides pre-sales technical consulting utilizing the tools and engineering partners available, conducts assessments to understand client challenges and business objectives as it relates to XaaS solutions.
  • Designs and presents technical solution configurations based on client needs and solution pricing while recommending applicable services as part of the overall client solution.
  • Collaborates with partners to design technical solutions as needed.
  • Advises on pricing programs and manages deal registration.
  • Serves as subject matter expert to Account Managers on XaaS solutions.
  • Engages Connection Technology Practices to ensure optimal results for the client based on the solution(s) selected.
  • Develops and expands business opportunities by collaborating with Account Managers, Sales Leadership, and others as needed to identify XaaS solution opportunities and target accounts through proactive engagement.
  • Engages in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts.
  • Forecasts and manages pipeline to meet monthly recurring revenue (MRC) target.
  • Ensures professional development to increase knowledge of XaaS solutions, applications and services, keeps abreast of trends and market conditions, and maintains and/ or achieves certifications for professional development.
  • Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area.
  • Achieves vendor certifications through online or onsite training.
  • Utilizes sales enablement strategies to educate selling organization on strategies and tactics to grow XaaS practice area in the assigned business segment(s) successfully.
  • Leads co-creation and presentation of technical training.
  • Coaches Account Managers on XaaS technologies and partner offerings.
  • Supports XaaS and Connectivity marketplace partners in an effort to remain abreast of new technologies and offerings to incorporate into ongoing training and development materials.

Requirements

  • Bachelor's Degree in Marketing, Business, Computer Science, IT, or similar field or equivalent experience (6-8 years)
  • Proficient use of Microsoft Office including Excel/Powerpoint, Microsoft Teams, and relevant internal business systems
  • IT aptitude with strong desire to continually learn and apply latest technologies
  • Advanced working knowledge of XaaS partner specific technology
  • Advanced working knowledge of XaaS technologies and related product solutions
  • Proven experience in technology/software partner and indirect channel management
  • Strong negotiation skills
  • Proven experience managing multiple projects and delivering expectations, both internally and with clients
  • Proven success at working collaboratively with sales and internal colleagues, as well as external partners, to solve technical and/or support solution renewal/add on scenarios.
  • High aptitude to stay current and train on related technology areas such as Server, Storage, Networking, Collaboration, Security, Cloud Compute, Connectivity
  • Customer oriented with ability to listen to and anticipate needs of the customer
  • Excellent time management skills and an organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines
  • Action oriented with strong executional skills
  • Strong interpersonal and proactive communication skills with ability to collaborate with Account Managers and to engage customers.
Benefits
  • 401k plans
  • Medical insurance
  • Free therapy visits
  • Mental health coaching and tools
  • Meditation resources
  • Generous paid time off including Wellness and Volunteer Time Off days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
XaaS solutionsMicrosoft OfficeExcelPowerPointMicrosoft TeamsServer technologyStorage technologyNetworking technologyCollaboration technologyCloud Compute
Soft Skills
negotiation skillsproject managementcollaborationcustomer orientationtime managementorganizational skillsaction orientedexecutional skillsinterpersonal skillsproactive communication
Certifications
Bachelor's Degreevendor certificationsXaaS partner specific technology certifications