Connecticut Children's

Systems Analyst

Connecticut Children's

full-time

Posted on:

Location Type: Hybrid

Location: Hartford • Connecticut • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

ServiceNowSQL

About the role

  • Possesses and maintains a working knowledge of Epic's suite of outpatient clinical documentation applications, primarily EpicCare Ambulatory.
  • Demonstrates ability to analyze operational workflows, challenges and requests and devise appropriate solutions.
  • Ability to translate end user requirements into specific application configuration changes with a solid understanding of change management.
  • Demonstrates comprehensive knowledge of computer systems, applications and interfaces.
  • Proficient in creating detailed documentation, including system design documentation, procedures, process and data flows, project plans, and recommendations for system enhancements and replacements.
  • Communicates effectively with clients, colleagues, developers, and organizational administration.

Requirements

  • Education Required: High School Diploma, GED, or a higher level of education that would require the completion of high school, is required.
  • Education Preferred: BA/BS Degree
  • Experience Required: Relevant experience within a healthcare environment highly desired or equivalent demonstrated knowledge and capability. IT Analyst experience highly desired.
  • Experience Preferred: Demonstrated experience in a customer-focused role, such as marketing or patient access. Experience in a healthcare setting preferred.
  • Preferred: Epic Certification, Accreditation or Proficiency in at least one of the following modules: EpicCare Ambulatory, EpicCare Kaleidoscope, EpicCare Compass Rose, MyChart, EpicCare Link, Care Everywhere
  • Knowledge of project development life cycle methodologies such as Agile/Scrum a plus. A demonstrated knowledge of cross application/system workflow and data relationships is required. Web-based technologies, processes, and analytics. Employing software quality assurance and testing concepts, techniques, industry best practices, tools and standards.
  • Skills: Microsoft Office Suite, ServiceNow, SQL Server
  • Ability to: Employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
EpicCare AmbulatorySQL Serversoftware quality assuranceAgileScrumsystem design documentationprocess flowsdata flowsproject planschange management
Soft skills
analytical skillscommunicationproblem-solvingcustomer-focusedcollaborationdocumentation skillsorganizational skillsinterpersonal skillsadaptabilityattention to detail
Certifications
Epic CertificationAccreditationProficiency in Epic modules
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