Conga

Customer Success Manager

• Manage a small portfolio of Conga’s largest, most complex global accounts
• Build trusted relationships and manage executive relationships with multiple stakeholders
• Drive product adoption and ensure customers achieve measurable business outcomes
• Act as a strategic advisor and cross-functional liaison
• Coach customers toward success and continuously seek insights to strengthen partnerships
• Influence customer retention, expansion, and satisfaction
• Work with data-driven approaches to guide customer maturity, identify areas for improvement, and track success

Senior Customer Success Manager

Marketing

• Define and execute go-to-market (GTM) strategies with largest global and key regional partners
• Bring campaigns to life and align with cross-functional teams (marketing, sales, alliances)
• Build deep partner relationships to showcase Conga’s solutions
• Drive joint brand presence, demand generation, and thought leadership with partners
• Scale demand and deliver measurable ROI from awareness to pipeline to closed deals
• Create campaigns and co-marketing initiatives that expand market reach and fuel revenue growth
• Act as a connector between Conga and partners’ ecosystems to enable partner sales and revenue

Senior Customer Success Manager

Senior Partner Marketing Manager