Customer Success Engineer
Conga
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Seeking a product technical expert with a passion for helping and enabling customers to implement and execute best practices.
- Work directly with Customer Success Managers to deliver a 5-star customer experience
- Focus on enabling Conga’s customer base on best practices to ensure adoption of their Conga solutions in complex enterprise environments meeting both technical and business needs.
Requirements
- 3-5 years of prior experience in a field services role (Professional Services, Technical Support, Solutions Engineer, etc.)
- Champion of the Customer. You understand that customers are one of business’ most important assets and you take that seriously.
- Confident and deliberate communicator. You have a point of view and you’re completely comfortable defending it.
- Natural collaborator. You work effectively with Customer Success Managers, Business Stakeholders, Product Managers and Account Executives.
- Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too.
Benefits
- Professional development opportunities
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer championconfident communicatorcollaboratorstrong communication skillsinterpersonal skills