Work cross-functionally with Engineering, Product, Support, and more to create best-of-breed documentation that ensures customer success.
Produce documentation with unified examples, consistent style, and jaw-dropping quality.
Create documentation in an SEO-friendly, LLM-optimized, searchable, browsable, and automated way.

Requirements

5+ years experience writing technical documentation for an external developer audience.
Excellent writing, editing, and verbal communication skills.
Demonstrated portfolio of work that sets the bar for technical documentation.
Ability to work in a modern documentation toolchain, including Git and GitHub experience.
Experience using reStructuredText, Markdown, or equivalent.
Experience reading code in languages such as Java or Python.
Experience using cloud products and documenting distributed systems technologies.
Proven project management and cross-team collaboration skills.
Experience using generative AI tools such as Cursor or GitHub Copilot to help with content creation, code summarization, or to improve writing clarity.
Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field.

Benefits

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

technical documentationreStructuredTextMarkdownJavaPythoncloud productsdistributed systemsgenerative AI toolscontent creationcode summarization

writingeditingverbal communicationproject managementcross-team collaboration

Bachelor's Degree in EnglishBachelor's Degree in Technical WritingBachelor's Degree in Computer ScienceBachelor's Degree in Learning Technology