About the role
- Perform tasks based on established procedures and use data organizing and coordination skills.
- Prepare benefit calculations and reports (e.g., vendor monthly billings, employee leave, terminations).
- Prepare year-end benefit statements and update benefit records.
- Assist with benefit open enrollment process including system testing and employee self-service enrollment and updates.
- Guide employees in completion of appropriate forms, claims, calculation of benefits, and premiums.
- Liaise with actuarial staff, senior consultants, senior administrators, managers, and trust and insurance company representatives.
- Process relocation documentation and payments (e.g., extending inbound contracts, visas, assisting employees with setting up bank accounts).
- Prepare offers, terms, and conditions letters and perform other duties as assigned.
- Provide guidance and support to junior team members and act as a resource for colleagues.
- Ensure compliance with all company policies and standards.
Requirements
- Requires vocational training, certifications, licensures, or equivalent experience.
- Mandarin bilingual (spoken and written).
- Developed skills in a range of processes, procedures, and systems.
- Ability to perform benefits calculations and prepare reports.
- Experience with benefit open enrollment processes and system testing.
- Ability to guide employees on completion of forms, claims, and premium calculations.
- Experience processing relocation documentation, visas, and payments.
- Ability to prepare offers, terms, and conditions letters.
- Ability to liaise with actuarial staff, senior consultants, administrators, managers, and insurance representatives.
- Ability to work with limited supervision and provide guidance to junior team members.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefit calculationsreport preparationsystem testingemployee self-service enrollmentrelocation documentation processingvisa processingpremium calculationsoffer preparationterms and conditions letters
Soft skills
data organizing skillscoordination skillsguidance and supportliaisingworking with limited supervision
Certifications
vocational trainingcertificationslicensures