
Account Manager
Concordance Healthcare Solutions
full-time
Posted on:
Location Type: Remote
Location: Ohio • United States
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About the role
- Proactively managing existing accounts
- Prospecting for new customers
- Managing customer satisfaction while growing the business
- Maximizing the Cost to Serve margin in the account
- Keeping expenses associated with the account to a minimum
- Working closely with Supply Chain personnel, clinicians, and executives
- Developing and implementing plans to fulfill customer needs
- Presenting and selling HCS products to improve margins and lower costs
- Managing inventory associated with the account
- Developing a business plan for the account
- Providing strong management of sales, mix, expense reduction, and pricing
Requirements
- Bachelor’s degree in Business, finance or related field; or equivalent combination of education and experience.
- At least 3 years of healthcare selling experience.
- Demonstrated excellent presentation, verbal and written skills; and ability to speak in front of large groups.
- Demonstrated strong negotiation and closing skills.
- Excellent interpersonal skills; good communication skills both written and verbal.
- Strong analytical background.
- Good working knowledge of computer programs, especially Excel.
- Thorough understanding of the principles of supply chain and healthcare industry.
- Ability to cultivate effective relationships with customers that lead to ability to sell new solutions/programs/services.
- Exceptional leadership skills.
- Ability to communicate and present to key stakeholders at all levels of an organization.
- Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Professional selling skills (PSS program or other applicable training or experience) preferred.
- Successfully pass a pre-employment (post offer) background check and drug screening.
Benefits
- Health, Life, Dental, Vision Insurance
- Paid Vacation and Paid Sick Leave
- Paid Holiday
- 401K Retirement Plan – Company match
- Company paid Short Term & Long Term Disability
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementcustomer satisfactioncost to serve margininventory managementbusiness planningsales managementexpense reductionnegotiation skillspresentation skillsanalytical skills
Soft Skills
interpersonal skillscommunication skillsleadership skillsattention to detailrelationship buildingverbal skillswritten skillsability to juggle multiple projectsclosing skillsability to present to stakeholders
Certifications
Bachelor's degreeProfessional Selling Skills (PSS) program