Concordance Healthcare Solutions

Accounts Receivable

• Provide support with the daily operations of the Accounting and Finance departments
• Communicate with internal/external stakeholders as necessary to complete job duties
• Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers
• Process customer payments by verifying and recording lockbox deposits, electronic payments and credit card payments in a timely and accurate manner
• Post customer payments by recording cash, checks, and credit card transactions
• Balance and post daily A/R cash batches
• Process high volumes of transactions with high level of accuracy
• Address payment issues with customers, such as double payments, overpayment, missing remits, or other discrepancies
• Proactively resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department team
• Maintain contact with all accounts at least twice per month
• Develop and maintain procedures to ensure customers are paying according to agreed upon payment plan; follow-up promptly when customers fail to pay as they promised
• Run and utilize weekly and monthly aging reports to manage their assigned customers’ payment history
• Maintain and monitor list of customers “On Hold,” ensuring that customers are in compliance with credit policies

Accounts Receivable Specialist