Concordance Healthcare Solutions

Director – Regional Distribution Operations

Concordance Healthcare Solutions

full-time

Posted on:

Location Type: Remote

Location: Arizona • California • United States

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Salary

💰 $110,000 - $120,000 per year

Job Level

Lead

About the role

  • Lead, coach and mentor operations managers, supervisors, leads and warehouse personnel including the hiring, training, development, supervision, and performance management of team members.
  • Reviews, recommends, and develops changes in operations, processes, and systems.
  • Ensures the proper implementation and maintenance of approved changes.
  • Ensure the highest standards are achieved in the areas of safety, personnel, efficiency and product quality, while complying with all company policies and legal regulations.
  • Oversee the company fleet in the region to ensure safe operation and management, following all company policies and legal requirements.
  • Develop relationships and excellent lines of communication with all internal and external key members; develop a clear understanding of the needs and expectations of the account.
  • Provide clear understanding and constant feedback to team members and leadership on progress against agreed upon goals and objectives.
  • Proactively work with cross functional teams, both internal and external, to ensure that the company meets or exceeds the expectations of our customers.
  • Investigate service failures, and develop, implement and monitor appropriate corrective and preventative action.
  • Assist in developing warehouse design by planning layout, product flow, and product handling systems; evaluating and recommending new equipment.
  • Collaborate and communicate with external suppliers to develop strong and effective relationships that support the company's growth and profitability plans.
  • Provide leadership to team members by exhibiting a positive attitude while navigating through industry and company changes.
  • Participate in company meetings and initiatives as appropriate.
  • Be an active participant in sharing best practices, solution-based selling techniques and industry knowledge with team members.
  • Represent the company to the community in a positive manner, consistent with its marketing and customer goals.
  • 25-75% travel required, depending upon region. Other duties as assigned.

Requirements

  • Bachelor's degree and minimum of 8-10 years of progressively responsible related experience or equivalent combination of education and experience.
  • Minimum of 3 years of management experience preferred.
  • Previous experience supervising, training, developing and providing direction to staff.
  • Ideal candidate will have demonstrated leadership, decision making, and problem-solving skills.
  • Broad working knowledge of Distribution Center and warehouse processes and operations.
  • Knowledge of DSCSA and board of pharmacy regulations.
  • Basic knowledge of OSHA, FMCSA and State Laws.
  • Understanding of DOT regulations is preferred.
  • Thorough knowledge of Voice Pick and VAI systems (or similar warehouse management or operating system).
  • Strong customer service, time management, and organizational skills.
  • Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
  • Understanding of performance management and its principles.
  • Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently.
  • Solid analytical abilities and effective oral and written communication skills.
  • Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals.
  • Must be able to work effectively as part of a leadership team.
  • Ability to build relationships at various levels and influence decisions.
  • Ability to work independently and as a member of a team.
  • Successfully pass a pre-employment (post offer) background check and drug screening.
Benefits
  • Health, Life, Dental, Vision Insurance
  • Paid Vacation and Personal time
  • Paid Holiday
  • 401K Retirement Plan – Company match
  • Company paid Short Term & Long Term Disability
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
warehouse processesoperations managementperformance managementVoice Pick systemsVAI systemsDSCSA regulationsOSHA regulationsFMCSA regulationsDOT regulationsanalytical abilities
Soft Skills
leadershipdecision makingproblem-solvingcustomer servicetime managementorganizational skillscommunication skillsrelationship buildingself-starterteam collaboration
Certifications
Bachelor's degreemanagement certificationsafety certificationlogistics certificationsupply chain certificationOSHA certificationFMCSA certificationDOT certificationleadership certificationproject management certification