Concentrix

Renewal Sales Specialist

Concentrix

full-time

Posted on:

Location Type: Remote

Location: Remote • Tennessee • 🇺🇸 United States

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Salary

💰 $30,200 per year

Job Level

JuniorMid-Level

Tech Stack

SFDC

About the role

  • Demonstrating the value and benefits of our client’s products or services through customer engagement
  • Selling and/or renewing contracts
  • Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota
  • Provide accurate weekly/ monthly/ quarterly sales forecast
  • Mastery of product knowledge and technical understanding of services to assess client requirements
  • Manage external competitive pressures and handle objections to retain customers or win new customers
  • Manage high volume of customer contacts through phone and email each day
  • Maintain the customer management system (CRM) to ensure all relevant data is captured

Requirements

  • 2+ years of experience working in a customer service or sales capacity
  • Prior success in achievement of personal and team sales quota/goals
  • Experience in high-volume calling
  • Experience learning new technology and data
  • Excellent knowledge of Microsoft programs
  • Experience working with Salesforce.com or similar CRM
  • Language Requirements: English (Required)
Benefits
  • Various medical, dental, vision plan and life insurance programs
  • Retirement Planning tools including 401(k) savings with matching contributions and Health Savings Accounts
  • Paid time off, disability programs and paid parental leave.
  • Rewards and Recognitions
  • Wellness Incentive Program
  • Learning and Development Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales forecastingcustomer engagementcontract renewalproduct knowledgetechnical understandinghigh-volume callingdata analysis
Soft skills
customer serviceobjection handlingcommunicationteam collaboration
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