Concentric Corporation

Manager

• The Threat Assessment Manager will be responsible for comprehensive threat assessment management for client staff and operations, while contributing to and protecting client culture and business interests.
• This role provides behavioral threat assessments, case management, and other related security management services to address external threats to the client company.
• The scope of the role pertains to threats to life safety to the company, employees, and partner community as directed by the client.
• Threat Managers will perform these tasks using client-supplied equipment, network access, and information platforms.
• Develop and maintain comprehensive threat research regionally.
• Identify, investigate, analyze, and manage global threats to executive staff and employees.
• Produce actionable and concise threat analysis products in a timely manner to inform cross-functional groups, executive staff protection, and enterprise-wide security operations.
• Work with and guide open-source intelligence analysts, utilizing law enforcement databases, social media platforms, and the deep/dark web for known and potential threats capable of impacting executive staff, employees, or the business partner community.
• Manage Safety and Security team relationships with local law enforcement partners and other investigative, research, and intelligence groups and vendors.
• Work closely with the client's customer service team members on threats.
• Maintain global situational awareness of potential and developing threats and prepare impact analyses.
• Work on complex security incidents with multiple stakeholders, including those without experience in the threat and intelligence fields.
• Lead regional cross-functional program syncs to educate and develop improved threat capabilities.
• Assist in program development with workflow creation, threat methodology research, and other planning products.
• Have a team-focused approach to problem-solving.
• Be comfortable communicating with everyone from senior executives to entry-level employees.
• Have the ability to translate complex security issues in a way that your specific audience can consume and understand them.
• Conform with and abide by all regulations, policies, work procedures, and instructions.

Threat Assessment Manager

• Maintain the ability to identify, investigate, analyze, and manage threats of violence toward global offices, executives, and employees.
• Utilize evidence-based risk assessment and threat assessment tools, backed by relevant training and experience.
• Deliver timely and actionable workplace violence prevention assessments to support executive protection and enterprise-wide security operations.
• Conduct research using open-source intelligence, law enforcement databases, social media platforms, and deep/dark web resources to identify known and potential threats impacting offices, executives, and employees.
• Foster effective relationships with local law enforcement partners, investigative teams, research organizations, and intelligence vendors to enhance safety and security efforts.
• Collaborate effectively with our Community Support, Executive Protection, Global Threat Assessment, Regional Security Management, and Open Source Intelligence team members on related threats.
• Develop and manage the life cycle of cases that may impact the business, executives, and employees.
• Maintain global situational awareness of potential and developing threats and prepare impact analyses for leadership.
• Partner closely with global teams such as Employee Relations, Legal, Regional Security, and Talent partners on internal employee investigations
• Draft clear and concise reports and conduct briefings that provide fact-based conclusions and case management recommendations to inform security decision-making for offices, executives, and employees.
• Perform behavior-based threat assessments in both direct and indirect settings.
• Perform after-action reviews and manage the reporting of corrective action efforts.
• Provide outcome summaries and investigation reports to Stakeholders.
• Implement a program improvement cycle of plan, equip, train/exercise, and remediate.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures and instructions.

Intelligence and Threat Assessment Manager, EMEA

Security Operations

• Collaborate with the recruitment team to identify and place top-tier embedded employees in client programs; assist in screening and selecting candidates to align with client requirements
• Conduct regular check-ins with embedded employees to assess job satisfaction, performance, and well-being.
• Advocate for employee needs and escalate issues as necessary to HR or management.
• Provide guidance and mentorship to embedded employees in the intelligence and/or security fields, assisting them in resolving challenges and navigating issues that arise at the client site
• Serve as the primary manager throughout the entire embedded employee lifecycle from onboarding to offboarding, including timesheet and expense report reviews, managing performance evaluations, and implementing performance improvement plans, as needed
• Serve as the primary relationship manager between Concentric and client managers, overseeing embedded employees
• Collaborate with HR and other departments to ensure compliance with relevant policies, regulations, and legal requirements.
• Facilitate communication between employees, clients, and internal teams to maintain alignment on operations.
• Design, develop, and draft proposals, including budgets as needed
• Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements
• Provide in-person management and direct Executive Protection support of complex security operations or protective details.
• Provide direct billable consultative and/or security services as requested to clients globally
• Find, vet, and train security resources that can deliver security services while meeting Concentric’s requirements
• Act as the business representative in the great San Francisco, CA area for client requests and business development efforts
• Security Operations staff Coordinator management
• Oversight and development of the GSOC operations and scheduling
• Day-to-day administrative support; expense/account reconciliation, assistance with AP/AR functions, calendar management, project tracking and periodic updates to Security Operations management
• Lead key internal team and organizational initiatives
• Develop and implement internal policies, procedures, processes, and escalation protocols specific to the delivery of protective operations globally
• Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables
• Ensure client deliverables are met across the full suite of security services
• Proactively communicate with clients regarding identified risks to personnel, property, or reputation
• Identify gaps in processes and resources, and develop methodologies to address these gaps as part of the larger Concentric strategy
• Oversee quality control and training as needed for Concentric employees, embedded staff, and contracted security assets
• Maintain a local Security License to provide armed and unarmed security work.

Integrated Security Operations Manager

General

• Respond to requests from law enforcement and government authorities globally.
• Review and assess requests related to critical safety incidents, emergency and emergency-in-progress situations that require timely and accurate response and engagement with Law Enforcement in order to keep the client community safe.
• Identify and flag potentially high-risk requests for internal escalation and review to LE Ops management.
• Investigate, track, analyze, and accurately respond to a variety of legal requests for user data, working directly with law enforcement authorities, government agencies, and court officials.
• Comprehensively document investigation results and decisions.
• Maintain high levels of confidentiality and accuracy while performing investigations.
• Ability to demonstrate excellent judgment and provide recommendations on the best course of action for responding to requests.
• Work with CS, Safety, and Trust teams to develop and refer relevant criminal matters to law enforcement authorities.
• Demonstrate great judgment and be open to sharing best practices with your LE Ops colleagues.
• Provide guidance and mentorship to other LE Ops associates; participate in the training of new associates.
• Ensure that urgent cases are identified, actioned effectively, and handled in accordance with applicable laws and internal community standards and policies.

Law Enforcement Response Associate

• Manage organization, client, and vendor relationships as identified and specified by the Director of Security Operations.
• Serve as the primary point of contact to oversee Concentric’s suite of physical security services for all client portfolios assigned to the coordinator (15-20 regular clients, other clients as assigned). Develop standard operating procedures and profiles for all assigned clients.
• Assess the security implications and needs of client requests, and advise appropriate security solutions given the parameters of known client preferences, history of engagement with the client, and the security environment of each task.
• Coordinate with Concentric’s internal teams to ensure all functions required by clients are met. Liaise with internal teams to develop Concentric’s overall strategy for each client.
• Receive client feedback directly and incorporate changes to Concentric client portfolios.
• Serve as the primary point of contact for regular and ad hoc tasks initiated by assigned clients (typically, 5-10 tasks per week).
• Assess the feasibility of client requests given the vision, mission, and values of Concentric.
• Make informed decisions about vendor and client rates.
• Maintain responsibility for: vendor engagement, facilitation of pre-employment screening, facilitation of onboarding paperwork, and management of vendor relationships in the long term.
• Manage staff/vendor assignments and scheduling for each task.
• Oversee GSOC response and engagement with assigned tasks and clients.
• Provide regular and timely updates to the client during the duration of tasks.
• Maintain 24/7 on-call availability to serve as the primary point of contact for emergency response and crisis intervention/mitigation for GSOC, assigned clients, vendors, and tasks. The coordinator will also be responsible for assessing the need for senior leadership team intervention.
• Administer all administrative functions related to the oversight of past, present, and future tasks, including:
• Perform invoice review and reconciliation of all expenses related to all assigned tasks in support of Concentric’s AP/AR functions.
• Manage Concentric credit card and reconciliation (in Concur) of expenses incurred by day-to-day tasks.
• Edit reports submitted by staff and vendors, and present to clients.
• Compose proposals and estimates for new client services.
• Travel on behalf of Concentric to represent the company in client meetings, industry conventions, and business development opportunities. This position requires up to 25% travel.

Security Operations Coordinator

Recruitment

• Own and drive full-cycle recruiting end-to-end, from intake through offer and onboarding, across multiple concurrent high-volume requisitions
• Conduct high-volume video interviews, assess candidates against role requirements, and provide structured recommendations to hiring managers and clients
• Partner directly with C-suite executives and client hiring managers to define role requirements, align on candidate profiles, and guide hiring decisions with data-driven insights
• Leverage AI-powered tools and platforms to enhance sourcing efficiency, improve candidate matching, streamline workflow automation, and reduce time-to-fill
• Facilitate calendar management and scheduling of internal and external interviews with candidates, hiring managers, and clients; manage candidates through offer negotiations
• Support hiring team debriefs with internal teams and/or clients; guide teams to final candidates with structured evaluation frameworks
• Deliver an excellent candidate experience through prompt follow-up, detailed communication, and consistent touchpoints throughout the full candidate lifecycle from initial contact to onboarding
• Utilize Greenhouse ATS to maintain candidate records, track pipeline status, and keep hiring managers informed throughout the process
• Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; maintain positive rapport with external partners
• Act as a brand ambassador by leading external recruiting activities, including recruiting events, alumni groups, job fairs, and other outreach opportunities
• Support HR and Marketing in developing branded collateral and an external strategy to attract top talent
• Support additional projects as needed

Talent Acquisition Specialist – Temporary Full-time

Procurement

• Source and onboard subcontractors, verifying that all required credentials are in place prior to field deployment, including security licenses, guard cards, insurance certificates, and background check clearances.
• Maintain the subcontractor compliance database, tracking license expiration dates, insurance renewals, and background check status, and following up proactively on upcoming expirations.
• Support vendor and subcontractor contract administration, including filing executed agreements, tracking renewal dates, and flagging terms that require Legal review.
• Assist in competitive bidding processes (RFPs, RFQs) for key spend categories under the direction of senior leadership.
• Monitor vendor performance against agreed service levels and escalate issues as needed.
• Track procurement spend against budget, flag anomalies, and prepare routine reports for management.
• Ensure all purchasing activity complies with company policies, applicable regulations, and client-specific security requirements.
• Collaborate with Operations, Legal, and Finance to support cross-functional procurement needs.
• Communicate professionally with vendors, subcontractors, and internal stakeholders at all levels.
• Conform to and abide by all company regulations, policies, work procedures, and instructions.