Computershare UK

Analyst

• Conduct activities across the intelligence lifecycle to deliver timely, actionable and relevant intelligence products.
• Researching indicators of compromise, adversarial TTPs (tactics, techniques and procedures), malicious infrastructure, countermeasures, and vulnerabilities.
• Identify potential new sources of intelligence to be integrated into existing intelligence platforms and monitoring technologies.
• Interact with intelligence suppliers and the industry to secure and share relevant intelligence in a timely fashion and to close intelligence gaps.
• Integrate intelligence from internal and external sources to support Security Engineering and Security Operations in delivering further proactive and reactive threat mitigations to current and emerging threats.
• Create written and verbal intelligence products for stakeholders to assist in proactively addressing threats.
• Develop and present key findings to senior technical and non-technical leadership.

Cyber Threat Intelligence Analyst

• Monitoring infrastructure and network performance using advanced tools to detect and respond to issues in real time.
• Responding to alerts and incidents, escalating appropriately, and working alongside the wider team to restore service quickly and efficiently.
• Identifying and resolving critical incidents within agreed SLAs to minimize impact and downtime.
• Contributing to continuous improvement by spotting opportunities for process optimisation and automation.
• Troubleshooting technical issues across servers, networks, and applications.
• Maintaining infrastructure integrity through routine checks, updates, and documentation.
• Log, categorise, and prioritise global incidents, ensuring timely and accurate response.
• Perform routine tasks using Linux command-line systems, maintaining operational consistency.
• Carry out system operations on critical core services, including monitoring overnight batch processes and responding to alerts, escalating as necessary.
• Build and maintain strong working relationships with teams across the organisation to support seamless incident resolution and service delivery.
• Use monitoring tools to generate reports that support data-driven decisions and service enhancements.
• Ensure procedures and documentation are kept current, and communicate any updates clearly to the team.
• Adhere to internal and external audit requirements, business regulations, and service level agreements in all work carried out by the Global Service Centre.

NOC Analyst

Operations

• Lead a team of up to 10 Plan Specialists
• Take ownership of delivering Award’s & Vesting’s across employee share plans
• Manage performance, resourcing and engagement during peak delivery periods
• Act as an escalation point for complex issues or critical incidents
• Oversee complex vesting events planned well in advance
• Work collaboratively across sites and teams to ensure consistent delivery
• Contribute to process improvement and operational discipline

Operations Manager – Awards and Vesting

Manager

• Oversight of a team of business negotiations consultants responsible for deal negotiation, relationships management and onboarding of a variety of transaction types, primarily CLO, CMBS, Securities Custody and other transactions.
• Setting/overseeing pricing of products and services in partnership with Sales and Product Management counterparts.
• Effectively managing risk to the organization through ensuring prudent controls and practices surround the negotiation of new business contracts and onboarding of deals with investment banks, finance companies, law firms, rating agencies and credit providers.
• Evaluation of new deal opportunities and determining the company’s ability to perform varying sets of support services on transactions.
• Partner with sales and service leaders to determine business strategy and evaluate/implement enhancements to the service offering and/or entrance into new market niches.
• Ensure client satisfaction and retention by facilitating the resolution of complex technical problems or general account service issues.

Cyber Threat Intelligence Analyst

NOC Analyst

Operations Manager – Awards and Vesting

Business Negotiations Manager