Computershare UK

Revenue Operations

• Lead revenue operations across sales and marketing, ensuring seamless collaboration, data integrity, and execution excellence.
• Establish and maintain best practices for pipeline management, accurate forecasting, leading indicators and performance tracking to ensure leadership has clear visibility into growth drivers.
• Partner with leadership to design and operationalize scalable Go-To-Market processes that bridge the gap between high-level strategy and daily execution.
• Implement, manage and optimize the sales and marketing technology stack (e.g. Salesforce, Gong, Outreach, etc.), ensuring adoption, integration and measurable ROI.
• Continuously evaluate and recommend tools and process improvements that enhance efficiency, automation, and scalability.
• Drive automation across the funnel to reduce manual administrative burden and increase selling time for the BD and front office teams.
• Oversee CRM systems, analytics, and funnel reporting to deliver actionable insights and improve forecasting accuracy.
• Define and monitor key revenue metrics, dashboards, and KPIs to support data-driven decision making.
• Design, define, document, distribute and control data structures to ensure scalability and portability between software solutions, APIs, external data providers and internal financial and management reporting needs.
• Align content strategy with the business development priorities to ensure marketing materials and sales enablement directly support revenue goals.
• Partner with business development and marketing to ensure messaging, materials and campaigns are optimized for pipeline development and conversion (e.g. battle cards, email sequences, case studies).

Revenue Enablement Director

Customer Success Manager

• Lead Implementation: Orchestrate the issuer onboarding process for our IR platform, managing timelines, data migration, and stakeholder training to ensure a rapid "time-to-value."
• Drive Adoption: Move beyond basic training to drive deep platform usage, aligning our software’s capabilities directly with the issuer’s specific workflow and governance goals.
• Change Management: Act as a consultant to client teams, helping them transition from legacy processes to our modern digital solutions.
• Trusted Advisor: Build and maintain high-touch relationships with C-suite executives (CEO, CFO, GC) and Heads of Investor Relations. Understand their strategic pressures and map our value proposition to their success.
• Leverage your understanding of capital markets to provide meaningful insights - not just software support – as a trusted advisor to clients and their investor engagement objectives.
• Own the renewal lifecycle, proactively identifying risk factors and securing on-time renewals.
• Identify upselling and cross-sell opportunities within existing accounts (e.g., adding new modules, seats, or advisory services) to drive account growth.
• Monitor customer health metrics and intervene proactively to prevent churn.
• Develop and refine repeatable customer success playbooks (e.g., Onboarding, QBRs, Renewal Risk) to support consistent outcomes as we scale.
• Serve as a primary conduit between the market and our Product team, aggregating user feedback and insights to influence the roadmap.
• Work with the Revenue Enablement Director to operationalize customer health scoring and automate touchpoints within RevOps tools.

Chief Technology Officer

• Serve as the operational backbone of the Issuer Technology group, driving excellence in financial oversight, partner and vendor management, licensing governance and strategic initiative execution.
• Ensure the smooth functioning of core operational processes and support the CIO in delivering technology outcomes aligned with enterprise goals.
• Develop strategy and business case for technology transformation to include process improvement and cost strategy.
• Own the budget planning, forecasting and tracking for the CIO group.
• Manage contracts, renewals and performance of strategic technology partners & vendors.
• Oversee enterprise licensing and ensure alignment with usage and cost models.
• Translate CIO strategic priorities including Corporate Development into actionable programmes.
• Partner with InfoSec & Risk teams to ensure operational compliance across the CIO group.

Head of Technology Business Management

Operations

• Support the financial management and optimization of cloud resources, with an initial focus on Azure.
• Collect, analyse and report on cloud cost data to ensure transparency, accountability, and cost efficiency across teams.
• Track and report on cloud spend across platforms, providing usage summaries and variance analysis.
• Assist in identifying opportunities by analysing usage patterns and generating data to support optimisation activities.
• Contribute to the development and execution of FinOps processes, aligning with ITSM workflows and change management practices.
• Assist in cloud cost reporting, forecasting and budgeting by preparing historical spend reports and usage trend analysis.
• Monitor policy compliance related to cloud usage and cost control.

Cloud FinOps Analyst

Administration

• Gain practical experience in key operational tasks (handling documents, managing mail/data files)
• Support team to verify pool details and prepare closing documents
• Ensure files are securely stored
• Collaborate with seasoned professionals in a global organization

Intern – Mortgage-Backed Securities Administrator

Product Manager

• Support the Head of Development working across the value streams to shape the enterprise data strategy
• Support the squad in defining sprint goals, working collaboratively as part of the squad to execute and review the Sprint
• Be the voice of the customer, understanding and aligning the product to the operations business strategy managing a product backlog and roadmap
• Use agile practices to stay responsive to business needs and to deliver value incrementally

Data Product Manager

Data Engineer

• Provide strategic and technical leadership for the design and delivery of Computershare’s new enterprise data platform built on Microsoft Fabric.
• Define and govern the data architecture, set direction for how the data is modelled, integrated, governed and delivered.
• Ensure that data becomes a trusted, high value asset across the business.
• Shape the long-term architecture vision, aligning it with the business and data strategy to deliver a platform that supports Computershare’s global business needs for high volume data management, analytics, regulatory compliance and trusted insights.
• Define our strategic target data architecture, and roadmap, aligning them both to the business, data strategy and objectives.
• Facilitate collaborative architecture decision making, partnering and engaging with key business and digital leaders to evolve Computershare’s long term architectural direction.
• Cultivate strong relationships with partners, vendors, technology leaders and industry thought leaders.
• Design and embed Data Platform Patterns that include Data Governance, Analytics, Engineering, master data management and Visualisation in a Cloud and SaaS ecosystem, ideally using Azure, Microsoft Fabric, Microsoft Purview, Azure Machine learning, Power BI.
• Architect customer centric, high performance, secure, robust and sustainable E2E digital products solutions and services that deliver business value.

Lead Data Architect

Business Intelligence Developer

• Responsible for the analysis, design, delivery, and support of reporting solutions across Oracle Fusion, Oracle EPM, Smart View, and Fusion Data Intelligence platforms
• Work closely with various business stakeholders and teams to translate business requirements into robust, scalable and compliant reporting solutions that empower users with actionable insights
• Engage with business stakeholders to gather, clarify, and document reporting requirements, ensuring solutions align with business objectives
• Design, build, and optimise reports and dashboards using Oracle Fusion, Oracle EPM, Smart View, Fusion Data Intelligence, OTBI, BI Publisher and related tools
• Conduct thorough testing and validation of reporting solutions to ensure accuracy, reliability, and compliance with data governance standards
• Provide day to day support for reporting platforms, troubleshoot issues, and resolve incidents in a timely manner
• Identify opportunities to enhance reporting processes, adopt new features, and improve user experience
• Maintain clear documentation of reporting solutions, processes, and user guides

Oracle BI Developer

Manager

• Lead Computershare’s external presence across the market - designing and delivering a structured calendar of events, roundtables, forums and thought-leadership moments that strengthen our voice, visibility and influence.
• Drive meaningful engagement with listed companies, intermediaries, industry bodies and regulators, building trusted relationships that uncover insights, opportunities and future-client prospects.
• Shape and elevate our market narrative, partnering with Marketing to create compelling content, positioning statements, and messaging that supports the Future Client Program (FCP).
• Represent Computershare as a proactive contributor across the ecosystem—including industry associations, government, market operators and professional networks—ensuring our perspective is heard and valued.
• Work collaboratively across internal teams, ensuring clear communication and alignment so event activity, market engagement and FCP initiatives are executed seamlessly and consistently.
• Strengthen the quality of market intelligence, identifying trends, capturing insights and feeding them back into the business to influence strategy, product needs and client outcomes.

Market Engagement Manager

Analyst

• Maintain the annual plan to enable Identity and Access Management processes and technologies to keep pace with Global Security requirements.
• Identify and implement improvements to the existing IAM processes/systems working alongside the global technology functions.
• Work with the wider global business to promote understanding of Identity and Access Management processes and obligations.
• Assist in the management and/or monitoring of systems associated with IAM, PAM, SSO and MFA.
• Enforce IAM policies and support existing systems in accordance with standards, guidelines, and procedures.