Computacenter

Senior Operations Coordinator – IT Logistics Operations

Computacenter

full-time

Posted on:

Location Type: Hybrid

Location: Poughkeepsie • New York • Texas • United States

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Salary

💰 $70,000 - $90,000 per year

Job Level

Senior

About the role

  • Manage employees and teams at a work package level in Contractual Services deal
  • Act as first point of contact for technical content
  • Support responsible teams in technical problems
  • Assess and assign customer complaints or risks
  • Implement operational measures to increase customer satisfaction
  • Ensure adherence to contract and process specifications
  • Control and manage on-site spaces and resources
  • Identify and implement optimization potential

Requirements

  • At least 2 years of professional experience
  • Operational and management experience
  • ITIL Foundation Certification
  • Ability to communicate at appropriate levels
  • Adequate ability to lead support team
  • High degree of independence and organizational skills
  • Good decision-making and problem-solving skills
Benefits
  • Competitive compensation plans
  • Long-term career opportunities
  • Attractive mix of benefit plans for good health
  • Financial security
  • Peace of mind
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communicationleadershiporganizational skillsdecision-makingproblem-solving
Certifications
ITIL Foundation Certification